First Alliance Credit Union · 2 days ago
Bilingual Member Account Advisor
First Alliance Credit Union is seeking a Bilingual Member Account Advisor for their Byron branch. In this role, you will serve members in both English and Spanish, assisting them with account openings, loan access, and financial guidance.
BankingCredit CardsFinancial Services
Responsibilities
Provide a warm welcome and help members open accounts or access services that meet their needs
Offer clear, honest guidance to help members make confident financial decisions
Identify opportunities to support members with loans and other credit union products
Handle questions and transactions with care, accuracy, and professionalism
Partner with teammates to ensure a seamless, exceptional member experience
Take shared ownership in keeping the branch welcoming and presentable for members, including light tidying and organization of lobby and work areas as needed
Qualification
Required
Strong communication and relationship-building skills
Tech-savvy and adaptable in a fast-paced environment
Bilingual in English and Spanish (must pass language proficiency certification)
Preferred
No financial experience? No problem. We'll provide all the training you need to succeed, what we can't teach is your passion for helping others
Benefits
401(k) with match
Health, dental, vision
HSA
PTO
Life insurance
Employee discounts
Employee Assistance Program (EAP)
Additional pay for certified Spanish or Somali proficiency
Company
First Alliance Credit Union
First Alliance Credit Union offers financial, credit & debit cards and online banking services.