Mattamy Homes · 1 day ago
Warranty Service Technician
Jacksonville, Florida
Full-time
Onsite
Entry Level
2+ years expMattamy Homes is the largest family-owned homebuilder in North America, dedicated to helping families realize their dream of home ownership. The Warranty Service Technician will perform new homeowner orientations, develop relationships with homeowners, and coordinate warranty service work with vendors and sub-contractors.
ConstructionReal EstateResidential
Responsibilities
Perform new homeowner orientations and customer service
Develop a constructive and helpful working relationship with homeowner
30 day and 11-month walk-throughs with Homeowners and work order follow up
Schedule and work with vendors and sub-contractors to complete warranty service work
Additional responsibilities to be discussed
Qualification
Required
Prior experience in customer service/contractor management
Strong customer service skills in dealing with homeowners
Must have strong written and verbal communication skills
Ability to work at locations across the division
Must have a valid driver's license and personal transportation
High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
Proficient in Microsoft Outlook, Excel and Word
Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
Knowledge of various tools and equipment
Preferred
Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work
Bachelor's degree, Construction or related program preferred
BuildPro scheduling software experience preferred
Benefits
3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Company
Mattamy Homes
Mattamy Homes is a home builder that designs residential properties.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$729.71M2025-12-17Debt Financing· $729.71M
Leadership Team
Keith E. Bass
Chief Executive Officer
Recent News
2026-01-22
2026-01-07
Company data provided by crunchbase