On-Site Support Technician jobs in United States
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McGuireWoods LLP · 8 hours ago

On-Site Support Technician

McGuireWoods LLP is seeking an OST/Desktop Support Technician for their Jacksonville, FL office. This role focuses on providing hands-on support to firm personnel with PC hardware and software, ensuring technology is utilized efficiently across their assigned area.

ConsultingLegalProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Interfaces directly with all assigned Firm personnel to provide solutions to technology software application issues
Set-up and support internal and external meetings, presentations, conference calls and events as needed
Identifies issues relating to the use of technology that are affecting clients and advises appropriate personnel
Performs, under the direction of technicians outside the Support Service group, additional duties including, but not limited to, relocating phones
Participates in department-wide projects such as hardware/software rollouts, office moves, mergers and acquisitions, etc
Maintains technical currency in all Level One software packages as well as with all supported hardware systems. Maintains technical currency with Level Two software packages necessary to support assigned Firm personnel
Performs additional duties as directed

Qualification

Windows applications supportMicrosoft Office SuiteHardware troubleshootingLaw firm experienceIPhoneAndroid support

Required

Minimum of 3 years supporting the use of industry standard Windows applications through on-site, help desk or technology training functions
Experience with latest versions of Microsoft Windows OS, Microsoft Office Suite (proficient) with emphasis on supporting Outlook and Word
Experience supporting iPhone and Android
Experience troubleshooting hardware issues (laptop, desktop, printers, etc.) as well as virus and malware remediation

Preferred

Law firm experience preferred

Benefits

Excellent benefits
Hybrid remote option allowing flexibility and work-life balance

Company

McGuireWoods LLP

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McGuireWoods, one of the world’s leading law firms, has earned the loyalty of its many longstanding clients with deep and broad legal experience; a passion for understanding their businesses and markets; innovative delivery of practical, business-minded solutions; and unmatched service.

H1B Sponsorship

McGuireWoods LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2021 (3)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Jeffrey Connor
Chief Operating Officer
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Amber McGraw
Partner, Healthcare Department Chair
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Company data provided by crunchbase