National Hospitality Services · 8 hours ago
Regional Director of Operations-Pacific Northwest Based
Alpharetta, GA, US
Full-time
Hybrid
Lead/Staff, Director/Executive
$125K/yr - $135K/yr
2+ years expNational Hospitality Services is a top hotel development and management company seeking a Regional Director of Operations. This role involves providing multi-unit leadership across hotels, focusing on guest satisfaction, associate satisfaction, and owner satisfaction while ensuring operational excellence and financial oversight.
ConsultingFacility ManagementHospitality
Responsibilities
Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting
Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations
Ensure brand QA Compliance/Performance and approving action plans generated by the hotels
Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations
Acts as a role model and provides guidance on company culture
Selects, develops, manages, and leads management team members
Guides, develops, procedures and implements policies, procedure and systems to improve business operations
Provides leadership relative to annual marketing plans
Qualification
Required
2-4 years of previous Regional Director of Operations, Area General Manager, Market General Manager experience required for consideration
Marriott and Hilton brand experience is required
Full service, Select Service, Lifestyle and Luxury experience
Bachelor's degree
Ability to lead others, to delegate and multi-task, and to manage others virtually
Strong interpersonal and communication skills (oral and written)
Thorough knowledge of the company's mission, vision and values
Deep understanding and support of the company pillars (culture, growth, profitability, accountability and people)
Leadership skills including coaching, mentoring, feedback and training
Effective communicator
Critical thinker and decision maker
Demonstrated ability to process new information quickly and respond aptly to change
Preferred
Sales experience preferred
Benefits
Quarterly Bonus
Health, vision and dental insurance
401(k)
Vacation
Cell Phone Allowance
Paid Holidays
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
Company
National Hospitality Services
National Hospitality Services offers hotel management services including feasibility studies, financing, and construction management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Norman Leslie
Chief Executive Officer
Company data provided by crunchbase