T.J. Regional Health · 14 hours ago
Clinic Patient Service Representative, Tompkinsville Clinic
Tompkinsville, KY 42167, USA
Full-time
Hybrid
New Grad, Entry LevelT.J. Regional Health is a healthcare provider seeking a Clinic Patient Service Representative to assist with front office functions. The role involves greeting patients, managing appointments, verifying insurance, and ensuring quality healthcare delivery.
Health CareHospital
Responsibilities
Accurately obtains and enters patient information into Medical Record database with little or no error
Professionally answers all incoming calls. Accurately records messages, and forwards calls appropriately. Completes follow up calls as needed
Collects co-payments. Accurately records and processes payments
Assists patients in scheduling, canceling, and rescheduling appointments. Completes patient appointment reminders
Demonstrates strong organizational skills. Able to multi-task
Ability to work independently on assigned tasks as well as accept direction on given assignments
Demonstrates excellent verbal and written communication skills. Demonstrates exceptional interpersonal communication skills
Performs insurance verifications and uses HDX information to identify patient coverage status and amounts due
Floats to other areas as requested and responds to assignment with a positive attitude
Other duties as requested
Qualification
Required
High School Diploma or equivalent is required
Excellent customer skills
Computer skills as well as the ability to type with accurate spelling, grammar and punctuation are required
Having the ability to speak clearly and concisely with patients and providers is crucial
Must be able to perform duties and maintain personal conduct, attitude and appearance that conform to policies and procedures of the facility
Skills in establishing and maintaining effective and professional relationships with patients, medical staff, clerical staff and the public will be essential
Preferred
Associate's or Bachelor's degree in business or related field is preferred
Previous healthcare or Physician Practice experience preferred
Company
T.J. Regional Health
TJ. Samson Community Hospital is an acute care facility offering a wide range of services including surgery, rehabilitation, radiology, etc.
Founded in 1929
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Dickey
Chief Quality Officer/Chief of Hospital Operations TJHC
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