Customer Delivery Engineering Technical Leader jobs in United States
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Cisco · 12 hours ago

Customer Delivery Engineering Technical Leader

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. They are seeking a Customer Delivery Engineering Technical Leader to drive the design and implementation of Splunk security solutions, collaborating with clients to enhance their security outcomes.

Communications InfrastructureEnterprise SoftwareHardwareSoftware
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Growth Opportunities
badNo H1BnoteSecurity Clearance Requirednote

Responsibilities

Impact: Influence the quality, efficiency, and effectiveness of your team and closely related teams, including cross-functional security and operations teams
Project Scoping: Assess and communicate project scope, mapping Splunk solutions to customer security goals and objectives
Collaboration: Work with other Splunk consultants and security engineers to optimize resource use and meet client needs
Customer Interaction: Regularly interface with individual contributors, managers, and customers, fostering strong business and technical relationships
Sales Engagement: Collaborate with the sales team during presales to design and demonstrate Splunk security solutions for clients
Problem Solving: Address highly complex security challenges, evaluate innovative options, and use analytical skills to recommend effective solutions
Delivery Leadership: Lead delivery projects, working with internal and external resources (e.g., Splunk, partners) to strategize, deploy, and optimize security solutions

Qualification

Splunk security solutionsSIEM/SOAR implementationTroubleshooting skillsSecurity consulting experienceCloud securityCustomer interactionConsulting leadershipAdvisory roleProblem solving

Required

BSc in Computer Science or equivalent, plus 5–8 years of relevant experience in security consulting, SIEM/SOAR implementation, or related fields
Strong troubleshooting and debugging skills are essential
Full Scope Poly clearance is required

Preferred

Use Splunk's software tools and scripting capabilities to configure, deploy, automate, and troubleshoot security solutions; contribute to digital intellectual capital such as scripts or automation templates
Serve as a focal point for complex customer issues, ensuring timely and effective resolution across a range of security technologies
Lead in creating and delivering consulting recommendations; initiate cross-functional collaboration on complex engagements; create reusable templates and knowledge assets
Operate with limited supervision, determining your own methods for new assignments, and providing guidance and mentoring to other consultants
Serve as a trusted advisor and mentor, participating in or leading high-visibility, strategic security projects
Experience in adjacent security tools, cloud security, or security operations is a plus
Must be able to adapt to evolving customer environments and emerging threats

Benefits

Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Performance-based Incentive Pay On Top Of Their Base Salary

Company

Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.

Funding

Current Stage
Public Company
Total Funding
unknown
1990-02-13IPO

Leadership Team

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Chuck Robbins
Chair and CEO
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Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
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Company data provided by crunchbase