Makwa Global, LLC · 16 hours ago
Knowledge Manager – Bolte Portal Analyst
Washington, DC
Full-time
Onsite
Mid Level
3+ years expMakwa Global, LLC is seeking a Knowledge Manager – Bolte Portal Analyst to provide web-based knowledge management support to HQDA G-3/5/7. The role involves maintaining and enhancing the Bolte Portal and collaboration platforms to facilitate information sharing, improve communication, and ensure continuity of operations.
Cyber SecurityFacilities Support ServicesGovernmentIT ManagementProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop, maintain, and enhance web-based knowledge management environments supporting DAMO-SS, including the Bolte Portal
Utilize Army-approved collaboration tools such as Microsoft Teams, SharePoint, MilSuite, and Defense Connect Services to enable document management, shared access, and collaboration
Provide recommendations for knowledge retention, knowledge sharing, and knowledge mapping across supported communities
Conduct research and analysis of information shared across web-based forums to identify trends, gaps, and opportunities for improved communication
Capture and analyze root causes of performance issues or knowledge gaps and recommend corrective actions in accordance with DoD, Army, and HQDA KM policy
Facilitate and moderate discussion boards on emerging topics, including coordination with Subject Matter Experts (SMEs) and stakeholders
Develop and publish content updates to approved web-based platforms (estimated two to three times per week)
Provide monthly recommendations for improving collaboration and information flow across KM platforms
Capture performance problem areas and training gaps and provide monthly analytic summaries and improvement recommendations
Support and monitor the development and integration of key DAMO-SS initiatives and projects
Update content across multimedia delivery systems when policy, regulation, or procedural changes occur
Coordinate with the G-3/5 and G-3/5/7 Knowledge Managers to ensure synchronization and consistency
Provide Knowledge Management expertise in support of Continuity of Operations (COOP) requirements
Qualification
Required
Bachelor's degree in information management, Knowledge Management, Business, or a related field
Minimum of 3 years of relevant experience in knowledge management, information management, or collaborative systems support
Experience using Microsoft SharePoint and Microsoft Teams in an enterprise environment
Familiarity with web-based collaboration tools used within DoD or federal organizations
Strong analytical and problem-solving skills
Ability to organize, curate, and present information clearly to diverse stakeholders
Proficiency in Microsoft Word, Excel, and PowerPoint
Active SECRET security clearance
Preferred
Experience supporting Army, Joint Staff, OSD, or Combatant Command organizations
Familiarity with Bolte Portal or similar Army knowledge portals
Experience with MilSuite, Defense Connect Services (DCS), or other DoD collaboration platforms
Knowledge of Army or DoD Knowledge Management policies and best practices
Experience supporting COOP planning and execution
Company
Makwa Global, LLC
Makwa Global is a tribally owned enterprise led by seasoned federal contracting experts.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Angela Rakow
Chief Administration Officer (CAO)
Recent News
Washington Technology
2025-11-19
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