Neighborhood Legal Services · 10 hours ago
Client Advocate
Neighborhood Legal Services is a nonprofit law firm fighting for justice for low-income clients. The VOCA Client Advocate will provide services to crime victims, assisting them in navigating the justice system and stabilizing their lives through holistic support and advocacy.
LegalNon ProfitProfessional ServicesSocial Impact
Responsibilities
Collaboration and case planning with attorneys and other staff to further the goals of legal representation
Provide a variety of social services to help clients resolve critical issues in order to enhance the effectiveness of legal representation
Conduct interventions with clients as appropriate
Advocate for clients with other agencies and various entities in the securing of needed services and benefits
Maintain the referral database of social service agencies
Participate in community advocacy groups and effectively represent NLSA in those groups
Assist legal staff with the client advocate aspects of legal cases
Coordinate the provision of social services with legal representation for effective solutions to client problems
Assist in selection and preparation of expert witnesses
Monitor needs of the client community and recommend areas of advocacy development, including community education and self-help advocacy development
Conduct interviews including eligibility, assessment and substantive interviews in person and by telephone including such interviews as may at times take place outside the regular office setting
Provide comprehensive assessments of client needs including recommended actions
Function as a community advocate for NLSA and its clients where appropriate
Participate as a professional in an interdisciplinary environment that can include attorneys, court personnel, judges, social workers, other agency or government employees and representatives
Perform such other duties related to the above as assigned by appropriate personnel
Work with various community groups and accept speaking engagements as assigned
Participate, as requested or assigned, in program efforts to advance the organization and any fundraising initiatives (or efforts)
Perform other duties as assigned within the scope of the essential functions of the position
Qualification
Required
Strong computer knowledge and skills particularly Microsoft Office Suite
Strong organizational skills and attention to details
Excellent interpersonal, customer service skills
Experience working collaboratively with staff and other organizations to achieve goals
Ability to communicate effectively both orally and in writing
Sensitivity and commitment towards the NLS community and client base
Must have efficient transportation to NLS offices and other locations as needed for work
Candidate will receive training on domestic and sexual violence dynamics and trauma impact so as to identify and speak to trauma-informed services
Current drivers' license and ability to travel if necessary
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Preferred
Bachelor degree in Counseling, Psychology, Human Services or a relevant degree is preferred. Extensive experience may be considered as substitute
Benefits
100% healthcare contribution
Annual bar dues
Matching 403b
Generous paid time off
NLS 100% paid healthcare through Highmark that includes prescription and dental coverage
NLS 100% paid Life/ADD, Long-term Disability, Short-term Disability Insurance
NLS paid Health Reimbursement Account (HRA)
Contributions to a 403b and/or Roth 403b after one-year of service (optional)
Options that you may choose to purchase or contribute to include: Vision Insurance
FSA – Medical Account
FSA - Dependent Care Account
Qualified Transportation Election
Paid Time Off: (pro-rated first year)
15 vacation days
14 sick days
3 Personal Days
16 Holidays
Company
Neighborhood Legal Services
Neighborhood Legal Services Association is a private, nonprofit corporation created to provide high-quality, free civil legal services to low-income individuals, the elderly, and the abused of Allegheny, Beaver, Butler & Lawrence Counties in Southwestern Pennsylvania.