SWBC · 11 hours ago
GAP Claims Adjuster
Texas, United States
Full-time
Onsite
Entry Level
1+ years expSWBC is seeking a talented individual to investigate, evaluate, and negotiate auto claims, CPI and GAP. The role involves determining the extent of liability, issuing settlement payments, and managing inquiries related to insurance claims.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Gathers and assembles pertinent claim information by contacting lenders, auto dealers, borrowers, and/or agents. Ensures the completeness and accuracy of documentation for processing
Calculates claim proceeds in accordance with the Master Policy coverage by analyzing and reviewing borrower’s loan history, MSRP/NADA valuations, appraisals, and primary carrier’s coverage documentation
Refers non-payable claims to insurance carrier, as necessary, and completes appropriate documentation for each file
Responsible for entering all payments for settlements, expenses, and fees in the claims system
Resolves lender or borrower claims questions regarding claim status and resolution
Maintains an effective claims management diary to ensure all claims are handled promptly
Produces claim activity reports for management
Performs other duties as required
Qualification
Required
High school diploma or GED required
Minimum of one (1) year of experience performing similar listed duties required
Proficient in Microsoft Office skills, including Excel, Outlook, and Word
Excellent organizational and analytical skills
Excellent verbal and written communication skills
Possess basic 10-key calculator touch skills
Able to use basic office equipment, including copy machine, personal computer, and fax
Able to type 45 WPM
Able to work independently and exercise sound judgment
Able to perform all required claims handling tasks
Be a Self-starter
Texas Property & Casualty License required
Able to sit for long periods of time performing sedentary activities
Able to stand, stoop, and kneel to file for long periods of time
Able to push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items
Preferred
Bilingual, English and Spanish preferred
Benefits
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
Based upon employee eligibility
Company
SWBC
SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
1001-5000 employees
H1B Sponsorship
SWBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (16)
2023 (9)
2022 (22)
2021 (14)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Gary Dudley
President and Co-founder
Recent News
2025-09-12
Morningstar.com
2025-08-13
Company data provided by crunchbase