University of Maryland Medical System · 1 day ago
Staffing Coordinator
Linthicum Heights, MD
Full-time
Hybrid
Entry Level
$23.70/hr - $33.19/hr
2+ years expThe University of Maryland Medical System (UMMS) is an academic private health system focused on delivering high-quality care. The Staffing Coordinator role involves supporting the scheduling and deployment of staff resources, ensuring adequate coverage for patient care needs, and fostering positive relationships within the organization.
Hospital & Health Care
Responsibilities
Coordinates and allocates staff resources based on unit needs and staff competencies
Manages PRN staffing to ensure timely deployment to meet the staffing needs of the organization
Responds quickly to urgent staffing needs or scheduling changes with solution-driven approaches
Arranges coverage for unexpected shortages (both short-term and long-term)
Oversees placement and tracking of long-term assignments across facilities
Reassigns personnel according to staffing patterns, operational priorities, and projections
Manages scheduling operations and reporting
Updates scheduling systems with sick calls, deployment adjustments, and schedule changes
Maintains up-to-date communication lists of key facility contacts
Responsible for accurate data input and collection
Prepares and reviews daily staffing reports across facilities
Compares staffing needs against requests and ensures alignment with organizational standards
Tracks utilization of PRN staff and monitors long-term assignments
Ensures scheduling systems and records are consistently accurate and up to date
Builds and maintains effective working relationships
Fosters engagement and cultivates trust through clear and proactive communication with clinicians, member organizations, and internal stakeholders across business groups
Maintains frequent contact with team members
Provides responsive customer service to both team members and unit leadership
Acts as a liaison between staffing operations and clinical leaders to address needs and resolve concerns
Collaborates with leadership and account managers to promote seamless operations
Meets routinely with CAMs and MOs both virtually and on-site as it relates to staffing operations
Develops and refines processes
Development and maintenance of departmental SOPs
Develops workflows and procedures to ensure efficient, timely operations and maximum productivity
Identifies opportunities for improvement utilizing data-driven metrics and fosters innovation in the staffing process
Generates and analyzes staffing dashboards and reports to identify trends, highlight risks, and provide insights for leadership decision-making
Supports adoption and optimization of staffing technology platforms (e.g., Infor, Phenom, Kronos, or equivalent) to ensure accuracy, efficiency, and standardization across facilities
Perform all other duties as assigned
Qualification
Required
High school diploma or GED
Two years of experience working in HR, staffing industry, or fast-paced office setting/professional environment
Strong verbal, written and interpersonal communication
Basic computer aptitude
Excellent organizational skills and attention to detail to ensure accuracy
Exceptional customer service with the ability to foster engagement
Proven analytical skills
Demonstrated ability to prioritize, multitask and work in a fast-paced environment
Strong problem-solving skills with a solution-driven mindset
Ability to navigate challenges with professionalism
Maintains professional appearance and demeanor
Preferred
Associate's degree
Three years of experience working in HR, staffing industry, or fast-paced office setting/professional environment
Experience working with staffing/scheduling software required; experience with enterprise healthcare systems strongly preferred
Knowledge of labor law, union rules (if applicable), and healthcare staffing compliance standards preferred
Company
University of Maryland Medical System
The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Kozel
President and CEO
Hank Franey
Executive Vice President and CFO
Recent News
2023-06-30
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