United Digestive · 9 hours ago
System Engineer
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expUnited Digestive is seeking a System Engineer to be an advanced member of their IT Team, focusing on the implementation and maintenance of software and hardware used by the practice. The role involves managing IT projects, providing technical support, and ensuring the security and efficiency of IT systems.
FinanceHealth CareHuman ResourcesInformation TechnologyManagement Consulting
Responsibilities
Responsible for maintaining computers and server equipment
Requires on-call hours to ensure maximum uptime of managed systems
Acts as an escalation point for technical support issues/help desk
Executes medium to large-sized IT projects, including company-wide software implementations/upgrades, office moves, and new offices
Serves as primary point of contact for certain IT vendors
Maintain and track system securities and tools as directed by the System Administrator
Have a good understanding how changes from one system may affect another system or workflow
Follows, reviews, and enforces UD IT Policies and Procedures
Answers incoming calls in a timely and efficient manner; addresses technical support questions appropriately and courteously
Answers emails and voicemails, responding in a timely and professional manner
Meets or exceeds quality and productivity standards as set by the System Administrator
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Participates in staff meetings as directed by Director of IT
Interpret and act on security threats
All other duties and projects as assigned
Qualification
Required
High school diploma or GED required
2-3 years IT experience required
Comfortable with using: Windows Operating Systems (Windows 7/8/8.1/10/11, Server 2012/2016/2019/2022), TCP/IP, SQL, PowerShell, Citrix/Terminal Services, Active Directory/Entra ID, Azure Systems (Exchange Online, OneDrive/SharePoint, Teams, Intune, Office 365, Power Automate, Power BI, Power Apps), Microsoft Defender stack (Defender for EndPoint, Defender for Cloud, Defender for Identity, Defender for Office, Exchange Online Protection)
Ability to provide a high level of customer service at all times
Ability to plan, prioritize, and complete multiple tasks as delegated
Ability to work under pressure; assess, respond to, and communicate issues in a timely manner
Ability to communicate clearly with coworkers, physicians, patients and vendors through the telephone, direct/email messaging, and in-person
Ability to maintain composure and set a professional example for coworkers/subordinates
Reliability, punctuality, and ability to work independently
Ability to maintain the strictest confidentiality
Preferred
Technology certificates or Bachelor's degree in related field preferred
ITIL Foundation Certified
Experience in IT related to healthcare, including HIPAA regulations and HL7/FHIR interfaces is preferred
Additional experience with SalesforceMC, Robotic Process Automations (UiPath, Droidal), AI (LLM training), other Azure Resources (Virtual Machine, Storage Account, Azure Arc, Microsoft Sentinel, Azure Monitor, Key Vault, Azure Migrate), VMWare ESX, XML/JSON/HTML, Certificate Management, Multiple Forest Domains, DNS Management, SSO/SAML/OAuth, Conditional Access, DLP, and other security tools are preferred
Company
United Digestive
United Digestive is a practice management company with a focus on compliance, finance, HR, and IT for gastroenterology practices nationwide.
1001-5000 employees
H1B Sponsorship
United Digestive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg & Company
2023-03-30Private Equity
Leadership Team
Mark Gilreath
CEO
Jung (John) Suh
Chief Medical Officer
Recent News
2026-01-13
Mergers & Acquisitions
2025-10-29
2025-10-28
Company data provided by crunchbase