Prizeout · 5 hours ago
Product Operations Manager
New York, New York
Full-time
Hybrid
Mid Level
$110K/yr - $130K/yr
3+ years expPrizeout is a NYC based fintech helping credit unions deepen member relationships through rewards. As a Product Operations Manager, you'll ensure everything we ship is operationalized, documented, and continuously improved while collaborating with various teams to launch and scale products.
Advertising PlatformsFinTechMarketing
No H1B
Responsibilities
Own end-to-end process for partner launches, including product configuration, documentation, prototyping, and go-live support
Run product ceremonies and keep Jira healthy
Manage intake of product requests and maintain Confluence documentation
Own the backlog for internal enablement features and SaaS portal tools, working with CTO and engineering to spec and prioritize
Identify friction points from partner feedback and support tickets; prioritize features that improve partner experience or reduce support burden
Support the dev team through the continuous improvement pipeline. Be the person who unblocks, tracks, and keeps things moving
Qualification
Required
3-5 years of experience in product operations, technical operations, implementation, or customer success operations
Strong project management and stakeholder management skills
Excellent documentation and communication - you write clear specs and useful guides
Organized and process-oriented, but adaptable when things change (checklist mentality without the panic)
Technical aptitude - can learn product configurations and work with engineering on specs
People skills - you build trust with engineers, partners, and cross-functional teams
Bias toward action - you figure things out and get it done
Preferred
Experience with B2B SaaS operations or implementation
Familiarity with fintech, financial institutions, or rewards programs
Experience writing product specs or working with engineering teams
Proficiency in Confluence, Jira, Figma, or similar tools
Company
Prizeout
Prizeout is an advertising and financial technology company that helps put money back into people’s pockets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$37.5MKey Investors
Reseda Group
2023-03-09Corporate Round
2022-03-31Series B· $25M
2020-12-10Series B· $6M
Leadership Team
Brendan Grove
Co-Founder & Chief Technology Officer
Matthew Denham
Co-Founder & Chief Strategy Officer
Recent News
2025-12-09
2025-07-31
Company data provided by crunchbase