On Location · 4 hours ago
Intern – Program Management (Aer Lingus Football Classic), On Location
On Location is a global leader in premium experiential hospitality, and they are seeking an Intern for their Program Management department. The role involves assisting with guest communications, managing guest services, supporting event operations, and providing administrative support to ensure a high-quality guest experience during the Aer Lingus College Football Classic.
Entertainment
Responsibilities
Assist with guest communications, including drafting and sending travel updates
Monitor and manage guest services inboxes, responding to routine inquiries in a timely manner
Support pre-departure communication schedules and content coordination
Help ensure a consistent, high-quality guest experience throughout the full travel cycle
Support pre-event and onsite operations, including logistics coordination and scheduling
Assist with data tracking, reporting, and document management
Help prepare vendors, partners, and internal teams for event execution
Provide general administrative and operational support to the Event Operations team before and during event week
Qualification
Required
Currently pursuing a bachelor's degree in Event Management, Hospitality, Sports Management, Communications, Business, or a related field (senior standing preferred)
Strong organizational and time-management skills with the ability to manage multiple assignments and deadlines
Ability to work both independently and collaboratively in a fast-paced environment
Proficiency in Microsoft Office and Google Workspace (Excel, Word, Docs, Sheets, etc.)
Comfortable working with data, schedules, and operational documents
Willingness to support hands-on event logistics, including setup, inventory, and coordination
Reliable, detail-oriented, and able to follow through on responsibilities
Availability to support pre-event preparation and event-week operations, including extended hours when needed
Potential opportunity to travel onsite for event operations (not guaranteed); valid passport required
Benefits
Hands-on experience and exposure to the global sports and entertainment industry
Welcome/farewell sessions
A speaker series featuring company leaders
Career training workshops addressing everything from LinkedIn profile enhancement to resume building, interviewing skills, and networking
Company
On Location
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture.