Blue Stream Fiber · 10 hours ago
Service Technician - Coral Springs
Coral Springs
Full-time
Onsite
Mid Level
3+ years expBlue Stream Fiber is a company with over 45 years of industry experience, providing internet, TV, and phone products in Florida. The Service Technician will be responsible for troubleshooting and repairing customer cable or fiber for high-speed internet services, ensuring customer satisfaction and compliance with company policies.
InternetTelecommunications
Responsibilities
Perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement, installation of interior wiring, splitters, mini-amps, connectors and drop splices
Participate in scheduled on-call (stand-by) duties for providing technical support in repairing phone and internet during non-business hours. Work weekends and overtime as requested by supervisor to meet the needs of company and customers
Maintain daily records, logs, receipts, and other necessary documents
Maintain a clean, secured and properly stocked assigned company vehicle
Perform all assigned duties in compliance to company policies, specifications and those applicable to the requirements of OSHA, FCC, NEC, and local ordinances
Provide customer feedback, promote & sell company services. Maintain an appropriate and professional image with the community through appearance, demeanor, always driving habits and quality customer interactions
Perform other duties as assigned/requested by supervisor to achieve company goals and objectives
Knowledge of appropriate testing equipment (e.g., signal level meters, TDR’s, cable line, fusion splicer, PON meter, toners, ohm meters, CLI detection meters, etc.)
Knowledge of National Electric Code and National Electrical Safety Code
Repair signal leakage and participate in system’s on-going CLI monitoring/repair program
Qualification
Required
High School Diploma or equivalent
Minimum of 3 years as CATV Service Tech or related technical experience
Valid Florida Driver's License and satisfactory driving record
Knowledge of appropriate testing equipment (e.g., signal level meters, TDR's, cable line, fusion splicer, PON meter, toners, ohm meters, CLI detection meters, etc.)
Knowledge of National Electric Code and National Electrical Safety Code
Ability to lift 50 pounds or more
Perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT's, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement, installation of interior wiring, splitters, mini-amps, connectors and drop splices
Participate in scheduled on-call (stand-by) duties for providing technical support in repairing phone and internet during non-business hours
Work weekends and overtime as requested by supervisor to meet the needs of company and customers
Maintain daily records, logs, receipts, and other necessary documents
Maintain a clean, secured and properly stocked assigned company vehicle
Perform all assigned duties in compliance to company policies, specifications and those applicable to the requirements of OSHA, FCC, NEC, and local ordinances
Provide customer feedback, promote & sell company services
Maintain an appropriate and professional image with the community through appearance, demeanor, always driving habits and quality customer interactions
Perform other duties as assigned/requested by supervisor to achieve company goals and objectives
Repair signal leakage and participate in system's on-going CLI monitoring/repair program
Benefits
Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP
Company
Blue Stream Fiber
Blue Stream provides gigabit-speed broadband, as well as video and voice services to residential and commercial customers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sixth Street
2024-02-13Private Equity
2020-06-02Acquired
Leadership Team
Joe Canavan
Chief Executive Officer
Myron Reising
Chief Financial Officer
Recent News
thefastmode.com
2025-12-01
Seattle TechFlash
2025-09-12
2025-07-16
Company data provided by crunchbase