Wilsonart · 6 hours ago
Office Assistant I / Customer Service Representative (Bilingual Spanish/English)
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expWilsonart is a leading manufacturer and distributor of engineered surfaces, and they are seeking an Office Assistant I/Customer Service Representative to join their team in Jacksonville. The role involves entering electronic orders, answering phone calls, and responding to customer inquiries as part of the Customer Service team.
ManufacturingReal Estate
Responsibilities
Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer
Performs other duties as assigned
Qualification
Required
Bilingual Spanish/English
High School Diploma or GED
1+ years of experience
15 semester hours of college in a related field may substitute for the required experience
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook and Excel
Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start
Ability to work under direct supervision
Ability to multi-task, while staying organized
Benefits
Medical, dental, and life insurance
Company-paid short- and long-term disability
FSAs and dependent care options
Vision and legal benefits
Gym discounts and reimbursement
Tuition reimbursement for you and your dependents
Competitive 401(k) matching contribution
Paid vacation, PTO, and holidays in your first year
A culture that respects work-life balance
Company
Wilsonart
Wilsonart is a manufacturer and distributor of High-Pressure Laminates and other engineered composite materials. It is a sub-organization of Illinois Tool Works.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$500M2024-09-17Debt Financing· $500M
2012-08-16Acquired
Leadership Team
Dave Rodgers
Chief Financial Officer
Shawn Wicketts
Chief Human Resources Officer (CHRO)
Recent News
2025-12-15
Company data provided by crunchbase