Strategy and Implementation Manager jobs in United States
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Snapsheet Inc · 23 hours ago

Strategy and Implementation Manager

Snapsheet is a claims technology company focused on delivering purposeful and precise outcomes. As a Strategy and Implementation Manager, you will lead client implementations of Snapsheet’s platform, utilizing your expertise to optimize claims operations and drive product improvements based on customer feedback.

Auto InsuranceInsuranceInsurTechMobileProperty Insurance
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Responsibilities

Develop deep expertise in Snapsheet’s SaaS products to guide customers through implementations
Lead end-to-end implementations for global insurance carriers
Act as the primary project manager and day-to-day client contact, ensuring timely and high-quality launches
Use a consultative approach to identify customer pain points, goals, and optimal platform configurations
Create and manage implementation plans, including onboarding, training, integrations, and launch milestones
Lead integration and configuration discussions with technical support as needed
Identify opportunities for automation, engagement, and post-launch optimization using customer metrics
Partner with training and Customer Success teams to drive adoption and ensure a smooth transition
Drive proactive communication with customers and internal stakeholders
Gather and translate customer feedback into product and enhancement recommendations
Leverage competitive insights and best practices to improve client outcomes and grow the business

Qualification

Client managementSaaS product expertiseProject managementData analysisProductivity tools proficiencyCross-functional teamworkHighly organizedProactive mindsetCommunicationHigh emotional intelligence

Required

Bachelor's degree in a business-related field
3–5+ years of experience in customer-facing, project or client management roles
Strong understanding of how business strategy impacts operating models
Excellent written and verbal communication skills
Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment
Experience working with cross-functional teams
High EQ, intellectual curiosity, and action-oriented mindset
Proficiency with productivity and collaboration tools (e.g., Microsoft Office, Google Suite, Confluence, Jira)

Benefits

Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
Offer two dental plans and one vision plan to keep you and your family healthy.
Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
401(k) with a 4% company match—because your future is worth investing in.
Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
In-person connection points throughout the year including our annual Summit and Roadshows.
Snapsheet SWAG and surprise mailers to keep the spirit alive.
Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
Health and wellness campaigns that evolve with you year over year.

Company

Snapsheet Inc

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At Snapsheet, we take pride in being at the forefront of claims management technology, pioneering the virtual appraisals revolution, and setting new standards in efficiency for auto, property, and commercial lines.

Funding

Current Stage
Late Stage
Total Funding
$105.38M
Key Investors
State Farm VenturesTola CapitalUSAA
2023-07-17Series Unknown· $5M
2021-03-25Series E· $30M
2019-05-20Series E· $28.66M

Leadership Team

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Brad Weisberg
Founder & CEO
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Andy Cohen
President and Chief Operating Officer
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Company data provided by crunchbase