RightSite Health · 18 hours ago
On-Site Clinical Liaison (for RightSite Health) - Part Time availability
Atlanta, GA
Part-time
Onsite
Mid Level
$35/hr - $35/hr
3+ years expRightSite Health is redefining emergency response by helping 911 callers get the care they need safely and quickly. The On-Site Clinical Liaison will serve as a real-time connector between Grady personnel and the RightSite Care Team, ensuring effective communication and workflow. This part-time role involves monitoring call activity, facilitating handoffs to physicians, and building relationships with Grady dispatchers.
Health CareHospitalPersonal Health
Responsibilities
Serve as the on-site RSH representative supporting Grady call-takers and supervisors
Monitor call activity and identify cases appropriate for RightSite diversion
Facilitate warm handoffs to RightSite physicians and navigators
Support call-takers with understanding inclusion/exclusion criteria
Build strong rapport with Grady dispatchers, supervisors, and field providers
Act as the day to day point of contact for questions, workflow clarification, and support
Help stabilize call volume by reducing uncertainty and reinforcing consistent workflow use
Document on-site observations, interactions, issues, and wins in RightSite systems
Escalate operational concerns to leadership with clear context and recommendations
Provide insight into patterns, challenges, and opportunities to refine workflows
Support partner engagement reporting and ADKAR alignment
Identify knowledge gaps and partner with training leaders to address them
Ensure Grady teams are aware of all RightSite support services
Qualification
Required
3+ years of experience as a paramedic in a high volume 911 system
Exceptional communication and relationship building skills
Ability to operate independently and confidently within a partner environment
Strong problem-solving abilities and calmness under pressure
Excellent documentation habits and attention to detail
Flexibility to work within a wide coverage window (7 AM through 11 PM)
Preferred
Experience working within the Grady 911 system or familiarity with Georgia EMS operations
Strong understanding of emergency care pathways and alternative destination workflows
Prior liaison or partner facing role experience
Benefits
Competitive compensation
Market-competitive healthcare coverage, including medical, dental, vision, life, and disability (IF FULL TIME)
The opportunity to work alongside talented and professional colleagues with the ability to grow
Company
RightSite Health
RightSite Health helps patients with urgent-but-non-emergency situations navigate away from the emergency room.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$33.65M2025-01-31Series Unknown· $20M
2024-01-31Series Unknown· $6M
2023-01-13Series Unknown· $7.65M
Leadership Team
James Rubin
CEO
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