Customer Service Representative jobs in United States
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AMSURG · 13 hours ago

Customer Service Representative

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. The Customer Service Representative I will serve as the primary contact for patients and attorneys to resolve problems and answer questions regarding a bill.

Health CareHealth DiagnosticsMedical

Responsibilities

Handle incoming calls from patients, attorneys, insurance companies, etc. to resolve problems and answer questions
Be able to effectively listen and communicate revenue cycle outcomes or processes with caller
Be familiar with and understand payor and state rules and regulations and client information
Adhere to all company policies and procedures
Other duties as assigned

Qualification

Medical Insurance terminologyCustomer Service policiesEffective communicationMulti-taskingInterpersonal skills

Required

Flexible, with ability to learn quickly and meet department production and quality goals
Familiarity and proficiency with the policies and procedures of the Customer Service department
Knowledge of Medical Insurance terminology
Can handle and prioritize multiple tasks
Reliable, team-oriented, pleasant with excellent interpersonal skills
Effective oral and written communication skills
High School diploma or general education degree (GED) required

Preferred

1 year of related healthcare and/or call center experience preferred or equivalent combination of education and experience

Benefits

Paid Time Off
Medical
Dental
Vision
Life
Disability
Healthcare FSA
Dependent Care FSA
Limited Healthcare FSA
FSAs for Transportation and Parking & HSAs
Matching 401(K) Plan
Paid time off
9 observed holidays
Paid family leave

Company

AMSURG

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AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide.
dateFounded in 1992
location
Nashville, Tennessee, USA
people-size1001-5000 employees
web-link
http://www.amsurg.com

Funding

Current Stage
Public Company
Total Funding
unknown
2025-06-17Acquired
1997-12-03IPO

Leadership Team

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Christopher A. Holden
CEO
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Recent News

PR Newswire
34 AMSURG Centers Named to Newsweek's 2026 List of America's Best Ambulatory Surgery Centers
2026-01-14
San Bernardino Sun
The 11 big trades of 2025: Bubbles, cockroaches and a 367% jump
2025-12-29
PR Newswire
AMSURG Enters Central Pennsylvania Market With New Acquisition
2025-12-09
Company data provided by crunchbase