EPITEC · 3 hours ago
Administrative Assistant III - Support
EPITEC is seeking a high-energy, people-focused Visitor Services Coordinator to support two of their clients' locations in Moline, IL. This role involves serving as the primary point of contact for visitors, coordinating factory tours, and ensuring every guest has a safe, smooth, and memorable experience.
Responsibilities
Plan, schedule, and confirm factory tours
Welcome and check in visitors; provide site orientation
Ensure PPE and safety compliance for all guests
Deliver excellent customer service and manage visitor inquiries
Support special tours, events, and VIP visits
Maintain visitor logs, databases, waivers, and reporting
Train and coordinate with tour guides
Identify opportunities for process improvements and help implement them
Work independently while demonstrating strong initiative and professionalism
Qualification
Required
1–3 years in customer service, event coordination, hospitality, or visitor services
Experience interacting with diverse groups and managing multiple tasks
Strong communication and people skills
Excellent organizational ability and attention to detail
Ability to work independently with minimal supervision
Comfortable adapting to changing schedules or needs
Proficiency in Microsoft Office Suite
Preferred
Associate degree in Hospitality, Business, Communications, or related field
Power BI knowledge is a plus
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)
Funding
Current Stage
Late StageCompany data provided by crunchbase