Randstad Digital Americas · 5 hours ago
Technical Writer
Lansing, MI
Contract
Hybrid
Mid Level
$35.63/hr - $40.12/hr
4+ years expRandstad Digital Americas is seeking a Technical Writer to support initiatives for ADA WCAG 2.1AA compliance. The role involves reviewing and updating documents and web content, establishing best practices, and training program staff on compliance efforts.
Information Technology & Services
Responsibilities
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document
Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken
Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with staff in the development of formats, graphics, and the layout of publications. Assists staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges
May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of policies, procedures, and regulations
Qualification
Required
4+ years of general technical writer experience
1+ years of experience mentoring and working with teams to implement standards for documentation, including the development and delivery of related training materials
2+ years of experience reviewing existing documentation against standards. Documenting and prioritizing identified gaps
1+ years of experience working with work products and projects with purposeful ADA WCAG2.1AA focus
1+ years of experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker, Adobe accessibility checker, etc.)
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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