Bethany for Children & Families · 11 hours ago
Receptionist/ Administrative Assistant
Moline,IL,US
Full-time
Onsite
Mid Level
$17/hr - $20/hr
3+ years expBethany for Children & Families is seeking a welcoming and organized Receptionist/Administrative Assistant to join their team in Moline, Illinois. This role is essential for keeping the office running smoothly, handling tasks from answering phones to managing schedules and office supplies.
FamilyHealth CareMental HealthService Industry
Responsibilities
Answer phones and route calls like a pro
Greet clients, visitors, and building patrons with warmth
Operate office equipment (copiers, faxes, postage meters, shredders, etc.)
Maintain room and vehicle schedules, keys, and logs
Update the agency database and create reports
Keep the workplace neat and organized
Help with ordering and storing office supplies
Open and distribute daily mail
Assist with securing active and closed case files
Help manage door security and telecom systems
Build positive relationships with staff, providers, and community members
Create signage and edit documents as needed
File paperwork in an organized manner
Build and maintain spreadsheets and organizational tools
Research products and services
Make service calls as needed
Attend and summarize meetings/trainings
Run errands (deliveries, pickups, etc.)
Keep storage and common areas tidy
Move boxes, office supplies, and equipment as needed (up to 50 lbs.)
Pitch in with other operational staff when needed
And any other duties that help the team thrive!
Qualification
Required
High school diploma required (secretarial/administrative program or equivalent preferred)
At least 3 years of receptionist, secretarial, or operational support experience
Clear communication skills — both spoken and written
Ability to work well in a cooperative setting with a diverse group
Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint)
Quick learner with technology (security systems, telecom systems, databases)
Professionalism: punctual, tactful, detail-oriented, and a self-starter with good judgment
Sensitivity and responsiveness to cultural differences in the community
Ability to maintain confidentiality at all times
Must meet regulatory requirements for Child Welfare Agencies (background check, Illinois CANTS, Iowa Registry clearance, and DCFS driver certification if applicable)
Ability to lift up to 50 lbs. and transport self to various agency/community locations
Preferred
secretarial/administrative program or equivalent preferred
Benefits
Vacation time that grows with you — earn with up to 80 hours in your first year, then bump up to 160 hours after.
Sick time you can count on when you need it most.
11 paid holidays to relax and recharge.
403(b) retirement plan with 8% employer contributions.
Choice of two health plans (one with an HSA + employer contributions).
Dental insurance.
Vision insurance (100% employer-paid).
Life insurance & AD&D coverage included.
Options for extra voluntary coverage if you want to beef things up.
Educational Aid program to keep your skills sharp
Company
Bethany for Children & Families
Bethany for Children & Families is a private child welfare, mental health, community education, and social services provider that has offered aid and support to children and families in western Illinois and eastern Iowa since 1899.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
Doris & Victor Day Foundation
2023-07-17Grant· $0.01M
Recent News
The Philadelphia Inquirer
2025-11-12
2025-04-21
2025-03-28
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