City of Houston · 5 hours ago
SENIOR STAFF ANALYST
Leeland, VA
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expThe City of Houston is seeking a Senior Staff Analyst to provide professional analytical, process auditing, and project management services to the Assistant Director of Business Support Services. The role involves data analysis, process improvement, and project management to enhance operational efficiency and service levels.
HospitalityNon Profit
Responsibilities
Lead the team of analysts responsible for maintaining and reporting on all departmental KPI and problem analysis
Continuous Data review and validation of IPS
Develop and maintain monthly performance scorecards, delivering critical insights on operational efficiency and service levels
Automate department reporting by utilizing Power BI
Provide regular briefings and presentations to leadership teams, highlighting performance trends, risks, and opportunities
Produce recurring and on demand reports for operational as well as financial activities
Interpret large-scale data and provide actionable information to senior leadership
Review customer financials
Provide support to Utility Billing in reviewing customer inquiries to identify process gaps and provide recommendation
Conduct in-depth data analysis to identify trends, variances, and root causes, enabling data-driven decisions for process improvements
Prepare and present presentations both internally and externally
Continuous business process support to employees at all levels
Identify process gap using reactive customer issue or proactive data analysis in billing and meter operations
Plan, initiate, and execute large and small process improvement projects
Manage various major and mini projects for Utility Billing
Conduct Process auditing of internal operations
Perform Data Analysis for large volume customer impact after natural disasters and provide relief recommendations
Qualification
Required
Requires a Bachelor's degree in Business Administration, Public Administration, or a field directly related to the type of work being performed
Five years of professional administrative, financial or analytical experience related to the type of work being performed are required
Preferred
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for
Company
City of Houston
The city also employs over 22,000 full-time staff to keep the city running.
10001+ employees
H1B Sponsorship
City of Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Department of Housing and Urban Development
2024-07-29Grant
Leadership Team
Todd DeGidio
Founder & CEO
Mark Seale
Chief Technology Officer
Recent News
bloomberglaw.com
2026-01-03
2025-11-12
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