Gaggle · 3 months ago
Manager, Business Analytics
United States
Full-time
Remote
Mid, Senior Level
5+ years expGaggle is a company that focuses on building an analytics practice to improve decision-making processes. The Manager of Business Analytics will lead a team of Business Analysts and work with various departments to enhance processes and customer experiences.
Education Management
Responsibilities
Prioritize and translate business questions into well-scoped analytics projects and repeatable reporting
Identify opportunities for process improvements, cost savings, scalability, and better customer outcomes; track realized value
Review and approve queries, dashboards, and documentation; uphold data quality and consistency across Tableau/Salesforce/HubSpot/GA/Redshift
Build narratives that drive decisions—turn analysis into recommendations with measurable impact
Support Sales, Marketing, Customer Experience and Ops/Innovation teams with ready-made statements and stories that are backed by data trends identified by the BA team
Partner with Data/IT on source-of-truth tables and performance (e.g., Redshift models, permissions)
Maintain and improve documentation for dashboards/reports and datasets
Improve internal training and accessibility so power users can self-serve safely
Qualification
Required
A minimum of 1 year in a customer facing position (e.g. sales, customer service, etc.)
A minimum of 3 years direct management experience, including experience leading analysts or projects in a cross-functional setting
A minimum of 5 years dedicated to analytics or business intelligence
Advanced SQL and strong BI experience
Comfortable with Tableau, Salesforce, HubSpot, Google Analytics, Amazon Redshift
Proven record building operational reporting (staffing, budgeting/expense, pipeline/revenue, marketing performance) that drives decisions
Excellent scoping, prioritization, and project management; calm under rapid change
Strong communicator: converts analysis into concise stories and recommendations
Experience working independently/remotely with distributed stakeholders
Preferred
SW development or systems engineering experience
Light scripting (Python or R) for data prep/automation; familiarity with dbt or similar modeling
Worked in K-12/EdTech contexts
Benefits
PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources
Dental insurance (including orthodontia) through Guardian
Vision insurance through BCBS/EyeMed
HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution
401(k) plan with immediate vesting and a 4% company contribution with each paycheck
Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance)
Flexible PTO
Generous, 100% to 70% paid leave plans, up to 90 days
Pet Insurance Discount Program
Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues
Company
Gaggle
Gaggle is the pioneer in helping K-12 districts manage student safety on school-provided technology.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Patterson
Founder & CEO
Geoff Gohs
Chief Technology Officer
Company data provided by crunchbase