Guaranty Bank & Trust · 9 hours ago
Deposit Operations Specialist
Pittsburg, TX
Full-time
Onsite
Entry Level
1+ years expGuaranty Bank & Trust is a community-focused bank committed to making a positive impact. The Deposit Operations Specialist will perform clerical duties related to Deposit Services, providing support to managers and ensuring excellent customer service while managing various operational tasks.
Banking
No H1B
Responsibilities
Represent the Bank in a courteous and professional manner
Respond to inquiries and questions from internal and external customers
Balance report totals to general ledger totals daily, locating and correcting errors
Assist with reviewing, processing, and performing daily operational duties
Review and analyze items utilizing fraud software
Assist with debit card fraud review and analyze patterns for fraud prevention
Accept and make account transfers for customers via telephone
Assist with processing daily wires
Assist customers with debit card questions
Must be willing to do repetitive work
Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries
Comply with compliance and privacy policies and procedures to maintain confidentiality and information protection
Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
Complete and pass all required regulatory compliance training as assigned
Perform any additional duties and tasks assigned by management
Qualification
Required
Self-motivated with a strong work ethic and ability to handle high pressure situations
Strong written and verbal communication skills
Good analytical skills with ability to problem solve with excellent attention to detail
Strong organizational skills, ability to work as part of a team
Proficiency in Microsoft Word, Excel and Outlook
Must live within 45 minutes of the bank's location listed below
High School diploma or equivalent
Minimum 6 months customer service experience
Minimum 6 months previous banking or general accounting experience
Minimum 1 year experience with computer skills including Microsoft Word, Excel and Outlook
Preferred
Bilingual (English/Spanish) preferred
Benefits
Medical, dental, vision, and life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Guaranty Bank & Trust
Guaranty Bank & Trust opened its doors for business in Texas on January 13, 1913.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Cappy Payne
Sr Executive Vice President and CFO of Guaranty Bancshares, parent company of Guaranty Bank & Trust
Shalene (Creek) Jacobson
Executive Vice President & Chief Financial Officer
Recent News
2024-04-20
2024-04-17
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