Wolfspeed · 9 hours ago
HR Solutions Specialist
Durham, NC
Full-time
Hybrid
New Grad, Entry LevelWolfspeed is a company that values diversity and innovation in the workplace. They are seeking an HR Solutions Specialist to provide excellent customer service for accessHR customers, supporting a variety of HR policies and processes.
Information TechnologyLightingSemiconductorWireless
No H1B
Responsibilities
Support interactions via telephone, email, other technology, and in-person onsite as needed
Document all customer interactions accurately into the case management tool and escalate complex inquiries for resolution or otherwise instructed by management timely and accurately
Provide accurate information, documentation and clear communication in responding to inquiries concerning a wide variety of HR policies, practices and processes, such as benefits, hiring processes, payroll, HCM solutions, and intake for employee relations on a timely and accurate basis
Work with peers and management to support established service levels and quality goals
May conduct special projects, such as providing training to less experienced accessHR associates
Support other accessHR responsibilities and tasks as needed
Solicit input from Business Units and other functions on how to improve HR processes and identifies ways to improve company policies and procedures to improve the employee experience
Participate in teams and on projects as requested
Qualification
Required
Demonstrated exceptional people skills, including conflict resolution, coaching and negotiation abilities; exceptional listening skills and experience in building personal skills and knowledge
Ability to collaborate with a diverse set of thinking styles and approaches with appreciation and support of diversity of thought, experiences, and backgrounds
Ability to occasionally shift work schedule to accommodate meetings, trainings or other night-shift events
Solid verbal and written communication/customer service skills and ability to communicate clearly and concisely
Solid teamworking skills and ability to handle a fast-paced environment
Good skills in Microsoft Outlook, Excel, and Word
Live in a commutable distance from our Durham, NC headquarters as this is a hybrid role that requires 2-3 days a week onsite
Preferred
A four year degree in HR, Business, Psychology, Sociology or a related field is strongly preferred
Experience with an HR shared service center environment
Experience with Workday or ServiceNow is a plus
Experience working with public in retail or hospitality setting
Benefits
Childcare assistance
Paid parental leave
Continuing education assistance
Company
Wolfspeed
Wolfspeed provider of the most field-tested SiC and GaN Power and RF solutions in the world.
Founded in 1987
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$5.01BKey Investors
ApolloU.S. Department of CommerceNorthern Star Partners
2025-01-15Post Ipo Equity· $200M
2024-10-15Post Ipo Debt· $750M
2024-10-15Grant· $750M
Leadership Team
Elif Balkas
Chief Technology Officer
Joanne Latham
Vice President, Culture & Community
Recent News
2026-01-16
2026-01-15
2026-01-14
Company data provided by crunchbase