LanceSoft, Inc. · 18 hours ago
Senior On-Site Service Specialist
Bellevue, WA
Full-time
Onsite
Mid, Senior Level
$20/hr - $20/hr
1+ years expLanceSoft, Inc. is seeking a Senior On-Site Service Specialist to transform clients' experiences through operations support. The role involves engaging with technology in high-volume duplicating, production, sorting, and mailing tasks while ensuring client satisfaction and seamless operations.
Information Technology
Responsibilities
Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency
Provide essential equipment troubleshooting and escalate technical issues promptly for resolution
Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests
Maintain meticulous records, manage inventory, and calculate charges for services rendered
Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions
Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties
Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment
Qualification
Required
High school diploma or GED, coupled with minimum one year of relevant work experience
Proficiency in basic computer skills, including MS Office Suite
Strong communication skills and ability to thrive in a fast-paced, customer-centric environment
Preferred
Previous experience in copy jobs or related fields
Basic knowledge of electronics and copier equipment repair
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase