AGIA Affinity · 17 hours ago
Data Analytics Manager
Oxnard, CA
Full-time
Onsite
Mid, Senior Level
$95K/yr - $110K/yrAGIA Affinity is a growing insurance and benefits marketing partner that focuses on providing essential coverages to its clients' members. The Data Analytics Manager will oversee operational analytics, reporting governance, and data infrastructure support to transform raw data into actionable insights that drive strategic decisions.
InsuranceMarketing
Responsibilities
Provide Strategic Reporting to Leadership
Serve as the primary point of contact and accountable owner for all recurring and ad hoc operational and carrier/client reporting deliverables across the company
Ensure data used for strategic decision-making is accurate, validated, timely, presented in a readable format and actionable
Establish reporting standards, governance controls, and validation workflows that ensure consistency and reliability
Develop and enforce stringent standards for reporting requirements, documentation, development, change control, and testing
Oversee data integrity reviews, cross-system reconciliation, and quality-monitoring procedures
Maintain transparency and visibility into risks, defects, and reporting issues
Serve as a technical subject matter expert for operational databases, reporting datamarts, and related interfaces
Contribute to the design, documentation, and optimization of database structures, Extract Transform Load (ETL) processes, job scheduling, and integrity checks
Evaluate system bottlenecks, data workflows, and job performance, recommending improvements to hardware, software, and storage strategies
Act as the primary departmental liaison with IT, Data Management, and corporate technology teams
Collaborate on maintaining data sources, enhancing reliability, and aligning system changes with operational needs
Lead requests for system enhancements, data structure improvements, and new technical capabilities
Ensure daily jobs, and data integrity controls are executed successfully
Provide structured escalation, issue tracking, and immediate visibility to management when system problems arise
Develop methodologies for ongoing system performance assessment and problem identification
Guide the collection, synthesis, and interpretation of operational data to identify trends, productivity opportunities, and customer experience issues
Oversee analysis related to first pass yield (FPY), performance and productivity metrics, engagement insights, and workflow optimization
Ensure analysts’ outputs translate into meaningful, actionable business recommendations
Identify, evaluate, and recommend process improvement opportunities across operational workflows
Partner with business leaders to build and implement measurable improvements in productivity, cost, or customer experience
Direct and oversee project execution across the analytics team, ensuring deadlines, requirements, and deliverables are met
Establish clear project ownership, timelines, and prioritization processes for all analyst work
Ensure proper documentation (requirements, test cases, process flows) and adherence to internal project management standards
Facilitate project meetings, reconcile technology and business needs, and negotiate timelines
Guide business users to align processes to new or enhanced system functionality
Oversee user acceptance testing, change management activities, and post–go-live warranty support
Manage Data Analytics associates, including workload assignment, skills development, performance management, and coaching
Maintain visibility into all open tickets, projects, and support requests, ensuring appropriate prioritization and deadlines
Identify structural, systems, and developmental needs of the department, recommending solutions to support long-term scalability
Establish standards for documentation, coding, testing, and system support that build a sustainable team knowledge base
Foster a culture of technical excellence, continuous learning, and proactive problem solving
Qualification
Required
Strong understanding of data structure principles, data governance frameworks, and metadata management
Expertise in database concepts, data warehousing, and modern information technologies including cloud data platforms
Advanced SQL (writing complex queries, joins, query tuning)
Strong working knowledge of project management methodologies (Agile, Scrum, Waterfall) and SDLC principles
Ability to read, analyze, interpret, and synthesize complex data from multiple systems, including identification of anomalies and data quality issues
Ability to structure and present analytical findings in a clear, concise, actionable format for management and executive leadership
Demonstrated ability to design, document, and maintain efficient data, data validation and reporting processes
Strong competency in workflow design, process mapping, process improvement, and testing within a full project lifecycle
In-depth capability with modern database and information technologies, including relational databases, cloud storage, and API integrations
Intermediate to advanced proficiency with MS Office, particularly Excel, Visio, and PowerPoint
Exceptional attention to detail and commitment to high data quality standards
Ability to coordinate and influence cross-functional teams and stakeholders outside of direct reporting lines
Strong negotiation skills, particularly in balancing business priorities, technical constraints, and stakeholder expectations
Excellent time management skills; ability to manage multiple competing priorities and deliver high-quality results under deadlines
Preferred
Knowledge of health and life insurance operations, policy administration systems, and regulatory reporting is beneficial
Experience with BI tools (Power BI, Looker, etc.)
Benefits
Health benefits including medical, dental, and vision
401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income
Prefunded optional FSA
100% covered Life Insurance
Accidental Death and Dismemberment Insurance
Short Term/Long Term Disability
$250 Wellness Benefit
In-network provider coverage for mental health, reproduction, chiropractic, and massage therapy
Company
AGIA Affinity
We’re inspired by organizations with a passion for their mission, and a commitment to their members.
Founded in 1956
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Watts
Chief Marketing Officer
JJ Bowman
Chief Growth Officer
Company data provided by crunchbase