Integrated Home Care Services, Inc. · 15 hours ago
Business Analyst (MedTrac)
Hollywood, FL
Full-time
Onsite
Mid, Senior Level
4+ years expIntegrated Home Care Services, Inc. is a leader in providing in-home care services, including Durable Medical Equipment and Home Health services. The Business Analyst (MedTrac) role focuses on translating healthcare business needs into measurable technology requirements to enhance clinical and operational outcomes through collaboration with various teams.
Health CareHospitalityProfessional Services
Responsibilities
Elicit, analyze, and document business and functional requirements for MedTrac features, integrations, and enhancements
Facilitate discovery workshops and stakeholder interviews with Clinical Operations, Utilization Management, Provider Relations, Revenue Cycle, and Compliance
Produce and maintain business analysis artifacts, including user stories, acceptance criteria, process maps (BPMN), data dictionaries, field-level mappings, and interface specifications
Translate client and regulatory requirements (e.g., CMS, HIPAA, NCQA) into system behavior with full traceability through UAT and release
Map current and future-state workflows; identify gaps, dependencies, and operational impacts
Support sprint planning, backlog refinement, and definition of done
Collaborate on integrations across portals, EDI/X12 (278, 275), claims, eligibility, and reporting/BI systems; document expected API and interface behaviors
Ensure end-to-end process continuity and data consistency with downstream systems, including claims, eligibility, and provider data integrations
Prepare UAT plans, test cases, and acceptance scripts; coordinate UAT execution, document results, and obtain sign-offs
Support post-release validation, production issue triage, and recommend system optimizations
Incorporate data quality, privacy, and compliance requirements into design and acceptance criteria to ensure audit readiness
Develop and maintain training materials, user guides, and reference documentation to support change management and adoption
Partner with external vendors, payer partners, and integration teams to ensure alignment and quality across systems
Balance functional requirements with compliance and audit-readiness considerations in all deliverables
Other duties as assigned
Qualification
Required
4–7 years of experience as a Business Analyst or Systems Analyst in healthcare, managed care, or payer environments
Strong understanding of healthcare clinical workflows (home health, DME, infusion, orders/referrals, prior authorization, and provider portals)
Proven ability to gather, document, and translate business requirements into technical specifications and testable outcomes
Experience managing Agile project documentation and sprint artifacts
Proficiency in writing user stories, acceptance criteria, process maps, and data rules
Experience leading workshops, interviews, and UAT
Agile backlog management with Jira or Azure DevOps
Tool proficiency: Visio/Lucidchart, SQL basics, and BI tools (Power BI)
Excellent communication skills with clinical, operational, and technical audiences
Strong attention to detail, organization, and follow-through
Benefits
Medical, Vision, Dental, Short- and Long-term insurance
Paid Federal Holidays
16+ days of PTO
Employer paid life insurance
401K with employer contribution
Wellness program with reward incentives
Employee recognition and reward programs
Company
Integrated Home Care Services, Inc.
Integrated Home Care Services (IHCS) delivers value-based home care solutions that help patients, providers, and health plans achieve their care goals in the home.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jorge A. Pereda
CEO
Paul Pino
Chief Growth & Analytics Officer - Partner/Co-Founder
Recent News
Home Health Care News
2023-12-26
Home Health Care News
2023-12-26
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