Yoder Family of Companies · 8 hours ago
Warranty and Rental Administrator- Weld County Garage - Greeley
Yoder Family of Companies, through Weld County Garage, is seeking a Warranty and Rental Administrator who will manage warranty claims and the operations of the Rental Department. This role involves ensuring compliance with warranty standards, maintaining customer records, and resolving customer complaints while fostering a positive work environment.
AutomotiveCommunitiesFinance
Responsibilities
Prepare, review, submit, and track warranty repair orders and claims accurately and according to dealership and manufacturer policies; Ensure proper documentation and verify criteria required by factory within 2 days of receiving repair order
Monitor/track warranty parts for return daily and parts scrap weekly
Follow up with the factories and distributors regarding unpaid claims
Review and reconcile schedules and all warranty receivables daily
Keep up to date on warranty compliance standards and recalls and train technician's and upper management on new warranty developments or informed on continued issues/mistakes
Maintain service and customer records and correct billing and payment of sublet repairs under warranty
Stays aware of all relevant manufacturer transportation programs and quickly adapts department to changes
Regularly monitors the inventory and condition of rental fleet
Handles entire lifecycle of rental inventory
Tracks and updates all insurance claims, customer deductibles, and service and body shop progress
Responsible for resolving customer complaints and assisting with customer issues when necessary
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect rentals
Assist with other duties as assigned
Qualification
Required
High school diploma or equivalent
5+ years' Previous Dealership Service experience required
Preferred
Bachelor's Degree in Accounting or Business desired
Benefits
Paid Time Off: vacation, sick time, and paid holidays
Health, dental, vision, pet insurance, and employer-paid life insurance
401(k) & Profit Sharing
Deeply discounted childcare at our company-owned Early Childhood Education Center
Ongoing training and career advancement opportunities
Company
Yoder Family of Companies
Yoder Family of Companies provides automotive and financing solutions.
Funding
Current Stage
Growth StageRecent News
2024-12-27
Company data provided by crunchbase