IT Technical Support Specialist jobs in United States
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InterSources Inc · 1 week ago

IT Technical Support Specialist

InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise with over 18 years of experience in providing IT Consulting Services. The IT Technical Support Specialist will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support to enhance operational efficiency.

Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Qualification

Troubleshooting MS Office 365Active DirectoryEnd user computing devicesTroubleshooting peripheral devicesSoftware installsTroubleshootingNetworking knowledge

Required

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line

Company

InterSources Inc

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Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.

H1B Sponsorship

InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (16)
2022 (1)
2021 (7)
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Ankit Shah
Chief Executive Officer
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Jigar kyada
Business Development Manager/Client Partner
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Company data provided by crunchbase