First Citizens Bank · 5 hours ago
Senior Sales Support Specialist- Business/Commercial Lending Support
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
1+ years expFirst Citizens Bank is seeking a Senior Sales Support Specialist to provide high-level sales support for business and commercial lending products. The role involves facilitating workflow, ensuring client satisfaction, and assisting associates with sales activities while also serving as a resource for less experienced specialists.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Supports lending opportunities
Works directly with individuals to address issues and respond to inquiries
Determines target needs and provides resolution
Handles escalated support issues
May serve as the main point of contact for clients throughout the loan application process, and assists in calls with lenders and banker partners
Assist with loan funding, transaction and loan fee application
Sources, compiles, and interprets financial data
Offers expertise and serves as a resource to both internal and external parties
Identifies and resolves issues in loan application processes
Prepares and inspects documentation presented to clients
This may include proposals, service agreements, and implementation forms, and ensure risk and compliance standards are met
Ensures loan documentation and booking process meets loan requirements
Qualification
Required
Bachelor's Degree and 1 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 5 years of experience in Sales, or Customer Service, or Operations
Preferred
Experience working with business and commercial bankers
Familiar with BOSS
Organized, detail-oriented, self-starter
Familiarity with financial documents and business structure and data management
Understanding of risk and compliance
Experience with business and commercial lending
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase