Citizens Community Bank · 6 hours ago
Training Specialist
Chubbuck, ID
Full-time
Onsite
Entry Level
2+ years expCitizens Community Bank is focused on employee development and is seeking a Training Specialist to assist with the planning, coordination, and delivery of training programs. The role involves ensuring the accuracy of training materials and providing support to employees to enhance their skills and knowledge.
BankingConsultingFinancial Services
No H1B
Responsibilities
Assist the Training Manager in coordinating and delivering training sessions for Citizens Community Bank, including using classroom, on-the-job, webinars, and other formats
Review training materials for accuracy and relevance: provide feedback for updates as needed
Support employees by knowing and answering procedural, technical, and informational questions
Under the direction of the Training Manager, maintain and update training materials and deposit manuals; communicate changes clearly to affected staff
Complete required compliance courses and attend mandatory meetings and trainings
Be available and able to travel as necessary for training purposes
Support onboarding and ongoing skill development
Under the direction of the Training Manager, provide consistency and standardized training across the organization
Regular, on-site attendance during standard business hours is required to perform the duties of this position
Regular and predictable attendance to accomplish assigned job duties
Additional duties as requested or assigned
Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel)
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Must complete the assigned online training courses and achieve a passing score by due date
Represent in a professional manner which includes a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs
Qualification
Required
High School Diploma or equivalent
2 years banking experience preferred
Experience in training or employee development is a plus
Ability to jump in at the last minute and adapt quickly
Positive, uplifting attitude and highly motivated
Comfortable with public speaking to small and large groups of people
Be creative, with out of the box thinking
High degree of attention to detail as well as excellent organizational skills
Must have ability to prioritize and organize heavy workloads and demonstrate effective time management skills
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact
Ability to work quickly and accurately and perform effectively under pressure; meeting multiple and sometimes competing deadlines and making decisions based on regulations, company policies, knowledge, and experience
Ability to work both independently and in a team environment
Ability to understand and follow complex written and oral instructions
Ability to communicate effectively verbally and in writing
Proficiency in basic computer applications (word, excel) and standard office equipment
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan
401(k)
Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Citizens Community Bank
Citizens Community Bank offers online banking, loans, investment and other financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Kawahara-Rhoads
President/CEO
Company data provided by crunchbase