FIS · 5 hours ago
Digital Senior Product Manager - Retail Banking Products
Jacksonville, FL
Full-time
Onsite
Senior Level
$120K/yr - $201K/yr
7+ years expFIS is guiding the future of how people pay, bank, and interact with financial institutions. The Digital Senior Product Manager will shape the next generation of the Digital One Banker application, driving product strategy and collaborating with various teams to enhance the banking experience.
BankingFinancial ServicesFinTechPayments
Responsibilities
Define and own the product vision and roadmap for Digital One Banker, ensuring the banker experience is fast, intuitive, and scalable across account opening and servicing workflows
Partner with clients including major regional and national banks —to understand their operational needs, regulatory requirements, and branch strategies, translating them into actionable product capabilities
Collaborate with UX researchers and designers to create experiences that reduce banker effort, streamline workflows, and resolve friction in complex in‑branch interactions
Work closely with engineering and SRE to ensure features are technically feasible, built for scale, and supported with reliability, performance, and resilience in mind
Translate requirements into clear user stories, prioritize backlog items, and guide features through agile development cycles
Monitor product performance and adoption, using data to improve workflow efficiency, reduce handle time, and enhance overall banker satisfaction
Stay ahead of industry trends in onboarding, identity, branch technology, and customer/associate experience to inform product strategies and innovation opportunities
Represent the product externally, participating in client discussions, roadmap reviews, release briefings, and RFP responses
Qualification
Required
7+ years of product management experience in SaaS, fintech, banking, or other enterprise software environments
Understanding of retail banking, account opening, KYC/identity, servicing workflows, or similar domains or a strong desire to learn
Ability to break down complex operational processes and convert them into intuitive, elegant digital workflows
Experience working with UX, engineering, and SRE teams in agile environments
Strong communication and storytelling skills, especially when translating client needs into product direction
Analytical mindset with comfort using data to drive decisions and measure impact
Preferred
Background in Digital or Retail Banking
Familiarity with compliance, identity verification, or onboarding solutions
Experience building products that operate at scale across multiple bank cores or environments
Benefits
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-01-23
Company data provided by crunchbase