Summit Pathology · 9 hours ago
IT Data Coordinator & Support Specialist
Summit Pathology is a company that specializes in general surgical pathology and provides expertise in various specialized areas. They are seeking an IT Data Coordinator & Support Specialist to manage support functions related to computer systems and technology operations, coordinate data requests, and provide technical support to end users.
Health CareHospitalMedical
Responsibilities
Coordinate and execute data requests, exports, and report creation from various sources
Summarize, design, and produce data reports or extracts as requested
Reports may be produced using a variety of tools based on specific business needs
Create and maintain data repositories as required
Data extracts and exports may be formatted using tools such as Microsoft SQL, Power BI, Excel, CSV, or other platforms as needed
Maintain productive working relationships with platform vendor(s) and stay current with platform features, updates, and capabilities
Maintain a comprehensive IT asset inventory, including hardware, software, licenses, and peripherals
Communicate and coordinate updates, maintenance, issues, or configuration changes related to the platform with the Director of IT
Review, respond to, and manage help desk tickets in a timely manner
Laptops, desktops, VoIP phones, copiers, printers, fax machines
Configure and deploy new devices
Coordinate and maintain updates and upgrades for workstation operating systems and software products
Provide training and assistance to users as needed
Create, maintain, and manage user login accounts and access permissions
Administer new hire orientation and technology training
Provide a weekly summary of ticket status and trends
Make recommendations regarding new IT-related equipment, tools, or software
Coordinate with the Director of IT and other IT support staff when issues require additional analysis or escalation
Contribute to departmental goals by accomplishing related duties as required
Assist with coverage when other IT staff are out of the office
Participate in after-hours on-call support on a rotating schedule
Ability to work remotely, with availability for on-site support within one hour when required by support needs
Provide support to other IT staff as needed
Other job duties as assigned
Qualification
Required
Associate's degree or higher, or an equivalent combination of education and experience
2+ years of related experience working with and organizing raw data
Working knowledge of Microsoft 365 cloud, with some understanding of administrative functions
Proficiency with Microsoft operating systems and Microsoft Office products
Experience providing customer service in a technical environment
Experience with relational database concepts, data maintenance, querying, and data manipulation
Experience creating data extracts, data consolidation, report structures, and automated reporting
General knowledge of technology systems, software, programming languages or logic
Ability to work independently and manage priorities effectively
Ability to maintain appropriate levels of confidentiality to protect patient and organizational information
Benefits
Paid time off
Six paid recognized holidays
Five (5) Medical Insurance options by Aetna
Four (4) Dental Insurance options by Cigna of Alpha Dental
Vision Insurance by Cigna
401K Plan - Ascensus
Benefit offerings by ID Shield - Identity Theft Protection, Legal Shield - Legal Protection, TeleHealth
Company
Summit Pathology
Summit Pathology is an independent pathology laboratory, owned by a practice of seventeen board certified pathologists.
Funding
Current Stage
Growth StageRecent News
2025-01-17
Healthcare IT News
2024-11-06
Company data provided by crunchbase