Suncrest Hospice · 22 hours ago
Hospice/HR Licensure & Credentials Manager (Remote)
Suncrest Hospice is committed to providing exceptional hospice care and is seeking a Licensure & Credentials Manager to oversee all professional licensure, certifications, credentials, and regulatory requirements for staff. This role ensures compliance with various standards while supporting onboarding and audit readiness.
Health Care
Responsibilities
Manage initial and ongoing licensure, certification, and credentialing for all applicable staff (e.g., RN, LPN, NP, MD, SW, CNA, Chaplain, Therapy)
Track expiration dates and renewal requirements for licenses, certifications, DEA registrations, NPI numbers, and professional credentials
Ensure compliance with state boards, CMS, accrediting organizations (e.g., CHAP, ACHC), and payer requirements
Partner with HR, Clinical Leadership, and Recruitment to ensure licensure and credentialing requirements are met prior to start date
Validate credentials during onboarding, transfers, promotions, and role changes
Support interstate licensure processes and compact licensure verification as applicable
Maintain accurate, audit-ready credentialing files (electronic and/or paper)
Support internal audits, surveys, and external reviews by CMS, accrediting bodies, and payers
Respond to credentialing-related audit requests in a timely and organized manner
Maintain credentialing databases and tracking systems with accurate, up-to-date information
Develop dashboards or reports related to licensure compliance, upcoming expirations, and risk areas
Recommend process improvements and automation opportunities to enhance efficiency and accuracy
Develop and maintain policies and procedures related to licensure and credentialing
Educate leaders and staff on licensure requirements, timelines, and compliance expectations
Proactively communicate upcoming expirations, deficiencies, or compliance risks to leadership
Serve as a subject matter expert for licensure and credentialing standards
Collaborate with Compliance, Quality, HR, and Clinical Leadership to ensure organizational alignment
Participate in compliance committees or quality meetings as assigned
Qualification
Required
Bachelor's degree in healthcare administration, business, human resources, nursing, or related field (or equivalent experience)
Minimum of 3–5 years of experience in licensure, credentialing, compliance, or healthcare administration
Strong knowledge of healthcare licensure and credentialing requirements
Exceptional organizational skills and attention to detail
Ability to manage multiple deadlines and priorities
Preferred
Experience in hospice, home health, or post-acute care
Credentialing or compliance certification (e.g., CPCS, CPMSM, CHPC)
Familiarity with accreditation standards (CHAP, ACHC, Joint Commission)
Experience with credentialing software or HRIS systems
Benefits
Competitive Pay
Benefits Package including Medical, Dental, and Vision insurance
Paid Time Off
401k plan with employer match and 100% vesting after 90 days of employment