EOS Hospitality · 22 hours ago
Catering Sales Manager
EOS Hospitality is seeking a Catering Sales Manager with a strong background in event planning and catering management within the luxury hotel or resort industry. The role involves leading catering operations, collaborating with various departments, and ensuring exceptional service for events and meetings.
Hospitality
Responsibilities
Lead and manage all aspects of catering operations at Marriott Pompano Beach Resort, ensuring exceptional service for events, meetings and banquets
Work with clients to understand their event needs, budgets, and preferences, creating customized catering solutions that align with their vision and expectations
Oversee menu creation and event design, collaborating with the culinary team to develop innovative, high-quality offerings that meet guest preferences and dietary restrictions
Coordinate and manage all logistical aspects of events, including setup, service, and breakdown, ensuring seamless execution and a positive guest experience
Build and maintain strong relationships with event planners, corporate clients, and wedding coordinators to drive catering revenue and repeat business
Supervise and train the catering team, including banquet captains, servers, and event staff, ensuring adherence to company standards of service, quality, and hospitality
Work closely with the sales and marketing teams to promote catering services, develop pricing strategies, and create marketing materials to attract new business and retain existing clients
Maintain and monitor catering event budgets, ensuring profitability and cost control while delivering exceptional service
Ensure compliance with all health, safety, and sanitation standards in the preparation and service of food and beverages
Collaborate with other resort departments (e.g., housekeeping, audio/visual, and front desk) to ensure that all event needs are met and the guest experience is flawless
Handle client feedback, resolve issues or concerns promptly, and ensure customer satisfaction for all catered events
Monitor market trends, competitor offerings, and industry innovations to keep Marriott Pompano Beach's catering services fresh and competitive
Qualification
Required
Bachelor's degree in Hospitality Management, Culinary Arts, Business, or a related field (or equivalent work experience)
Minimum of 5 years of experience in catering management, event planning, or food and beverage leadership, with at least 2 years in a senior role in a luxury resort or hotel environment
Strong leadership and management skills, with the ability to motivate and direct a team to achieve excellence
Proven ability to design and execute high-quality, memorable events for a diverse clientele, including corporate, social, and wedding events
Excellent organizational, communication, and interpersonal skills, with a focus on exceptional customer service
Strong financial acumen, with experience in budgeting, pricing, and cost control for catering and events
In-depth knowledge of food and beverage service standards, including food safety and sanitation regulations
A creative approach to event design, with the ability to tailor offerings to individual client needs and preferences
Ability to work flexible hours, including evenings, weekends, and holidays, to oversee events and meet client needs
Proficient in event planning and catering software, Microsoft Office Suite, and other relevant systems