UMB Bank · 7 hours ago
Workflow Developer
Kansas City, MO
Full-time
Hybrid
Senior Level
$69K/yr - $149K/yr
5+ years expUMB Bank is looking for a Workflow Developer to join their Workflow Processes team, which is essential in building automated business processes using BPM tools. The role involves collaborating with technical teams and business stakeholders to develop workflow solutions, ensuring high performance and efficiency in operations.
BankingFinanceFinancial Services
No H1B
Responsibilities
Build technical business process flows inside the Service Now - BAW tooling/environments
Take functional and process requirements from business teams and technical teams and translate the requirements into technical workflows, processes, user entry forms, work queues and associated human interactions inside the workflow tool
Design, develop, perform unit, system, integration and regression testing and implement BAW solutions into production
Serve as a mentor to assist with the cross training of existing staff with the best industry practices for developing BAW processes for consumption
Adhere to the corporate standards established by UMB Bank
Perform development tasks which will involve extraction and transfer of data, performing all associated transformations, validations, cleansing, and preparation of data for load into the applicable systems
Work on elements of large, complex installations
Develop and implement process improvements, act as an advocate for the business partners and work closely with the other IT resources to perform space planning, monitoring, security, performance tuning, archiving, and upgrade support
Work closely with user and management to maintain and continually improve the operations, maintenance, and documentation of the systems
Advocate for change and assist in the alignment of team initiatives to MIS strategic goals and priorities
Develop long term strategic road map for the technology area in areas of expertise
Qualification
Required
Bachelor's Degree in Information Technology or related discipline and at least 5 years of experience in a technical role supporting and/or designing application technologies OR equivalent combination of education and work experience
Practical experience as a highly skilled ServiceNow Developer / Architect with deep expertise in Financial Services Operations (FSO), delivering scalable, secure, and compliant solutions across Incident Management, Case Management, and complex workflow orchestration
Proven ability to design and implement end-to-end ServiceNow architectures that streamline operations, improve regulatory compliance, and enhance customer and employee experiences
Hands-on practical experience developing workflows within the Service Now platform that include but are not limited to Strong hands-on experience with Incident, Case, Problem, Change, and Request Management, tailored for regulated financial environments
Advanced design and implementation of complex workflows, including approvals, escalations, SLAs, exception handling, and cross-platform integrations
Expertise in Flow Designer, Workflow Editor, Business Rules, Script Includes, UI Policies, Client Scripts, and IntegrationHub
Deep understanding of FSO use cases, including onboarding, servicing, compliance tracking, audit readiness, and operational risk workflows
Architecting high-performance, reusable, and secure solutions, following ServiceNow best practices and platform governance standards
Strong integration experience with core banking systems, CRM platforms, data platforms, and event-driven architectures (REST, SOAP, messaging)
Ability to translate business and regulatory requirements into clean technical designs, scalable data models, and maintainable workflows
Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position
Preferred
Financial services or banking industry experience
Benefits
Paid Time Off
A 401(k) matching program
Annual incentive pay
Paid holidays
A comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings
Flexible spending, and dependent care accounts
Adoption assistance
An employee assistance program
Fitness reimbursement
Tuition reimbursement
An associate wellbeing program
An associate emergency fund
Various associate banking benefits
Company
UMB Bank
UMB Financial Corporation is a commercial bank that offers various financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$606.13M2025-05-29Post Ipo Equity· $294.53M
2024-04-29Post Ipo Equity· $201.6M
2022-09-23Post Ipo Debt· $110M
Leadership Team
Brian Hutchin
Executive Vice President, Director of Healthcare Services at UMB, Institutional Banking Division
Phillip Mason
President of Institutional Banking
Recent News
Life Insurance International
2026-01-15
2026-01-09
Company data provided by crunchbase