Great Southern Bank · 14 hours ago
Banking Center Manager I
Great Southern Bank is committed to creating an inclusive environment where everyone can succeed. The Banking Center Manager I is responsible for overseeing daily operations, ensuring compliance with regulations, and managing staff to achieve business goals and provide excellent customer service.
BankingFinanceRetail
Responsibilities
Meets all established goals/standards and works with Retail Banking Management to implement strategic initiatives in order to achieve loan and deposit growth and cross sales targets. Responsible for new business development within the assigned Banking Center(s). This duty is performed about 25% of the time
Works closely with subordinate staff evaluating their performance, developing their abilities, and improving their output, ensuring they meet established goals/standards. Is responsible for selection, placement, counseling, and salary administration of all staff in their area of responsibility. This duty is performed about 25% of the time
Ensures that customer service standards are met or exceeded and is responsible for the timely and accurate completion of all appropriate paperwork and customer follow-up. Ensures that all customer complaints or other issues are addressed in a timely and professional manner. This duty is performed about 20% of the time
Maintains an excellent working knowledge of and ensures the resolution of all daily operating problems. Reviews and approves all exceptions in accordance with established procedures. Maintains a strong working knowledge of and full compliance with all applicable policies, procedures and banking regulations/laws. This duty is performed about 20% of the time
Responsible for the security of the assigned Banking Center(s) and the staff's full compliance with all security procedures and policies, ensuring appropriate training is completed as required. This duty is performed about 10% of the time
Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML)
Performs any other related duties as required or assigned
Qualification
Required
High school diploma or GED
Some college or equivalent relevant work experience
3 years related experience and/or training
7 to 11 months related supervisory experience
Regular use of desktop/laptop computer, basic operating systems, and specialized software systems
Basic experience with alphanumeric data entry, PowerPoint, Excel, and Word Processing
Ability to add, subtract, multiply and divide
A valid motor vehicle operator's license and/or ability to travel to training sites and other banking center locations is required
Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire
Preferred
Notary license preferred
Benefits
This position is eligible for additional incentive compensation, awarded based on achievement of established goals.
Company
Great Southern Bank
Great Southern Bank, headquartered in Springfield, Missouri, was founded in 1923 with a $5,000 investment and six employees.
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-12-15IPO
Recent News
2025-10-17
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