Synchrony · 11 hours ago
VP, Strategy Monitoring Leader
Cincinnati, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $290K/yr
8+ years expSynchrony is a financial services company that is seeking a VP, Strategy Monitoring Leader to oversee customer decisioning strategies. This role involves designing monitoring frameworks, collaborating with strategy owners, and ensuring adherence to internal controls and regulatory standards while driving data-driven decisions.
Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Develop monitoring frameworks that track strategic initiative performance, changes to monitoring results, and portfolio impact
Collaborate with strategy owners to define KPIs, dashboards, and real-time reporting tools
Identify execution gaps or divergence from strategic targets, and support business leaders in driving timely course corrections
Provides monitoring results for strategy changes relative to expected outcomes, and partners with strategy owners on assessing strategy performance
Collaborates and supports credit strategy teams with strategy review sessions, especially in support of identifying strategy changes through monitoring and monitoring recent strategy changes
Maintain governance over strategic initiative reviews and reporting cycles, including inputs to Board and executive dashboards
Integrate external and macroeconomic indicators to assess strategy resiliency and forecast forward-looking performance
Leverage tools such as SQL, Tableau, or Python to monitor trends and deliver insights that influence strategic recalibration
Partner with compliance, model risk, and operations to ensure strategic execution adheres to internal control and regulatory standards
Collaborate with model development teams to ensure alignment between model changes and strategy updates
Lead a team to support identification for performance variances and track measurable outcomes
Perform other duties and/or special projects as assigned
Qualification
Required
Bachelor's degree and 8+ years of experience in strategy analytics, credit risk, business performance monitoring, or decision science in a financial services or regulated environment; or in lieu of a Bachelor's degree, a High School Diploma / GED and 11+ years of experience in strategy analytics, credit risk, business performance monitoring, or decision science in a financial services or regulated environment
Proven experience building and maintaining strategy performance monitoring frameworks, with a deep understanding of portfolio behavior, KPI management, and business impact analysis
Strong working knowledge of customer lifecycle strategies (e.g., acquisition, account management, collections/recovery) and the ability to interpret strategic changes through measurable outcomes
Demonstrated ability to translate strategic objectives into robust, data-driven monitoring processes and support timely governance deliverables
Proficient in tools such as SQL, Tableau, Python, or other analytics and visualization platforms, with experience delivering actionable insights to senior audiences
Familiarity with model governance and regulatory expectations, including experience collaborating with Model Risk Management, Compliance, and Risk functions
Strong attention to detail and the ability to synthesize complex trends into clear summaries for executive-level reporting and dashboards
Experience in designing and supporting performance variance identification, trend diagnostics, and course-correction support for business leaders
Preferred
Bachelor's degree in quantitative, analytical, or business-related discipline (e.g., Statistics, Economics, Finance, Data Science, Business Analytics)
Master's degree preferred
Exceptional verbal and written communication skills demonstrated through executive and cross-functional stakeholder engagement, detailed-oriented documentation, and visual storytelling
Advanced critical thinking skills in analytical problem-solving and the ability to use data to break down complex models
Strong project management and leadership skills to achieve specific goals within a defined timeline and budget
Ability to effectively share knowledge by translating complex, technical subject matter and providing actionable coaching and feedback across all levels
Strong business acumen and familiarity with model governance frameworks, regulatory expectations, and internal audit processes (e.g., SR 11-7 compliance, MRM policies)
Technical experience with exploratory data analysis, statistical modeling, machine learning, and generative AI
Proven ability to apply machine learning techniques in business contexts, combining them with statistical modeling, EDA, and GenAI to drive innovation and performance
Benefits
Annual bonus based on individual and company performance
Company
Synchrony
Synchrony is a consumer financial services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-15Post Ipo Equity· $500M
2014-08-01IPO
Leadership Team
Brian Doubles
President & CEO
Raj Deol
SVP, Sam’s Club Marketing Leader
Recent News
Benzinga.com
2026-01-21
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase