PLACE · 4 hours ago
General Manager Full Time
Nicholasville, KY 40356
Full-time
Onsite
Director/Executive
$50K/yr - $50K/yrPLACE is a rapidly growing franchise in the fitness industry, and they are seeking a General Manager to oversee gym operations. The role involves ensuring a positive member experience and managing a team effectively while maintaining financial success for the club.
Property ManagementPropTechReal EstateSoftware
Responsibilities
Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Cleaners
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines
Manage staff to ensure task completion
Schedule staff and ensure all shifts are covered
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals
Administration and processing of all weekly/bi-weekly employee payroll
Resolve employee issues or concerns
Manage disciplinary/termination activities
Involved in all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions
Check members into the system
New member sign-up
Take prospective members on tours
Cleaning of facility and equipment
Facilitate all member requests, issues and questions
Ensure prompt opening/closing of gym
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily
Ensure safety of employees, members and club property
Determine and communicate equipment repair in a timely manner
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions
Authorize expenditures and refunds
Prepare all HR related forms as needed
Track statistics and reports (weekly, monthly, annually)
Backup support for any employee who is absent
General Managers are expected to regularly work at least five days per week, and at least 41.5 hours per week except for weeks containing paid holidays and where earned paid time off is utilized
Qualification
Required
Superior customer service skills, preferably in the fitness industry
Exceptional leadership, diplomacy and listening skills
Basic computer proficiency (Microsoft Suite)
Hard working, enthusiastic and energetic!
Strong problem resolution skills
High school diploma/GED equivalent required
Must be 18 years of age or older
Preferred
Previous management experience preferred
Benefits
Health Insurance options (Medical, Dental, Vision)
Life Insurance & Disability Coverage options
Paid Time Off (PTO) & 7 Paid Holidays off per year
Flexible Scheduling
401(k) with Company Match
Daily Pay Options
Employee Discounts on Products and Services
Professional Development & Training
Casual Dress Code & Free Work Shirt options yearly.
Free Gym Access
Free Tanning
Free Wellness Spa Services
Employee Wellness Programs w/yearly $125 reimbursement option
Exclusive Discounts at Outside Retailers
Company
PLACE
Place is a real estate technology platform providing technology and services to real estate agents.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Goldman Sachs Asset Management
2021-11-17Series A· $100M
Leadership Team
Chris Suarez
Co-Founder
C
Claire Dunham
SVP, Operations & Strategy - Blueprint Title
Recent News
HousingWire.com
2026-01-23
2026-01-23
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