Sonesta International Hotels · 9 hours ago
Director of Engineering
Carolina, NC
Full-time
Onsite
Director/Executive
6+ years expSonesta International Hotels is the 8th largest hotel company in the U.S., known for its diverse portfolio of hotels. They are seeking a Director of Engineering who will lead the maintenance and repair operations of the hotel, ensuring guest satisfaction and adherence to safety standards while managing departmental budgets and staff training.
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Responsibilities
Direct the daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures
Recommend and initiate disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues
Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
Educate/train employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets
Oversee the physical operations of the hotel, including maintenance and repair of interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc
Ensure the execution and achievement of the hotel’s preventive maintenance program goals
Establish and maintain procedures to (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) minimize waste
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction
Monitor budget and control expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and Capital plans which support the overall objectives of the hotel
Work with corporate product managers, engineers and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors to ensure timely completion of projects within budget and establish future maintenance commitments
May be responsible for determining the security requirements necessary to ensure that hotel property, employees, and guests are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes
Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests
Interact with outside contacts: Guests – to ensure their total satisfaction; Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.; Contractors – to obtain and review bids; Regulatory agencies – regarding safety and compliance matters; Other contacts as needed (Professional organizations, community groups, local media)
May assist with other duties as assigned and may serve as “manager on duty” as required
Qualification
Required
Some college or advanced vocational training plus six years of experience in general building maintenance and/or construction and supervisory experience, or an equivalent combination of education and experience
Hotel experience preferred
Professional certification and license if required by law
Ability to frequently stand up and move about the facility
Ability to frequently handle objects and equipment to maintain the facility
Ability to frequently bend, stoop, kneel, climb and crawl
Communication skills, both verbal and written, are utilized a significant amount of time when interacting with others
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Specialized expertise in plumbing, electrical, mechanical, and carpentry fields
Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organizational and training abilities are used often
May be required to work nights, weekends, and/or holidays
Benefits
Medical, Pharmacy, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Paid Funeral Leave
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Referral Incentive
Doctor Clinic
Sick Incentive
Development Programs
Milestone (Years of Service) Incentive
Employee Cafeteria
Company Paid Life Insurance
Company Paid Short-Term and Long-Term Disability Insurance
Various Employee Perks and Discounts
Company
Sonesta International Hotels
Sonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Murray
President & CEO
Jordan Langlois
Senior Vice President, Franchise Operations at Sonesta Hotels / RLH Corporation
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