Coates Group · 10 hours ago
Account Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$85K/yr - $100K/yrCoates Group is a global technology company focused on creating engaging customer experiences through digital solutions. The Account Manager will be responsible for overseeing and developing account management for key US-based QSR accounts, ensuring brand performance and financial objectives are met while fostering strong client relationships.
ComputerSoftware
Responsibilities
Ensure brand performance and related financial objectives are met, including compliance with Coates’ contractual commitments
Take an important leadership role in account management for the client brand, being a strong liaison for your client to the rest of the company and vice versa
Ensure the correct processes and systems are being used within the account management team for this brand
Identify and capitalize on opportunities for margin and profit improvement
Establish relationships with client decision makers to ensure alignment of expectations and client satisfaction with Coates’ service
Manage and take responsibility, as aligned with your Account Lead(s), for financial planning and budgeting activities, with accurate and up to date P&L for the brand
Qualification
Required
Proven ability to identify, develop, and implement solutions to achieve operational and financial targets
Proven ability to manage a team, adhering to defined processes and using specified systems correctly
Proven ability to identify and capitalize on opportunities for margin and profit improvement
Ability to build, cultivate, and manage strong client relationships
Deep understanding of digital merchandising and QSR industry or demonstrably transferable categories or industries
Proven ability to prioritize business and customers goals and develop growth opportunities
Versatility, flexibility and genuine enthusiasm for working in a dynamic commercial environment in which client and company priorities change frequently
Excellent interpersonal skills with the ability to engage and collaborate easily with peers and junior and senior stakeholders alike
Excellent communication skills with the ability to communicate accurately, relevant and timely information internally and to the client
Attention to detail in your planning, communication and execution
Benefits
Annual market competitive bonus program
Thrive Program
Flexible work options
Dedicated time to prioritize our health and wellbeing
Global Wellness paid day off
Give Back Day
Company
Coates Group
We're a QSR experience ecosystems partner.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Leo Coates
Chief Executive Officer and Owner
Anthony Mizzi
Chief Supply Officer
Company data provided by crunchbase