Occupancy Specialist Apartment Community jobs in United States
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Investment Property Group (IPG) · 10 hours ago

Occupancy Specialist Apartment Community

Investment Property Group (IPG) owns and operates a diverse portfolio of properties across the United States. They are seeking a dedicated Occupancy Specialist to support operations at Channel Island Apartments, responsible for processing applications and ensuring compliance with housing program guidelines while contributing to leasing and resident relations.

Commercial Real EstateProperty ManagementReal EstateReal Estate Investment

Responsibilities

Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
Conduct property tours for prospective tenants through apartment community, units, and common areas
Develop strategies to attract prospective tenants, including follow-up on leads and hosting promotional events
Foster a positive, active, and collaborative relationships with residents, employees, and associated agencies
Completes resident move ins and move outs in compliance with company procedures
Work closely with property manager and maintenance teams to ensure seamless living experience for residents
Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies
Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
Works to ensure that residents have a clean, safe, and well-maintained community
Performs annual or more frequent inspection of units and follow ups

Qualification

Leasing experienceProperty management softwareCustomer serviceConflict resolutionMarketing skillsTax credit programsInterpersonal skillsTime managementCommunication skillsProblem-solving skills

Required

1+ years' leasing experience within the property management industry is required
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Exceptional time management and problem-solving skills
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
Experience with rent collection and delinquency management
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
Must have a valid driver's license

Preferred

Knowledge of tax credit and section 8 programs is preferred
Excellent time management and organizational skills with the ability to manage time and prioritize tasks effectively

Benefits

Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
401k with company match
Accrued 4-weeks of paid time off (PTO)
Employee Referral Program

Company

Investment Property Group (IPG)

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IPG is a private real estate investment and management company based in Park City, Utah with offices in California, Minnesota, and Oregon.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Fisher
Chief Financial Officer
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Company data provided by crunchbase