NEOGOV · 19 hours ago
Front Desk Attendant - Casper Ice Arena
Casper Recreation Center - Casper, WY
Full-time
Onsite
New Grad, Entry Level
$12.54/hr - $16.93/hr
0+ years expNEOGOV is seeking motivated individuals to join the Casper Ice Arena team as Front Desk Attendants. The role involves greeting guests, assisting with registrations and memberships, and performing clerical duties to ensure smooth operations at the facility.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greet guests with a smile and assist with class registrations, memberships, and passes
Operate point-of-sale systems with confidence
Perform light clerical duties to keep things running smoothly
Be a key part of a team that brings joy and recreation to our community
Attend the front desk of a Parks and Recreation facility and provide general information in person, online, or by telephone, about assigned recreational facility such as the services provided, processing registrations, issuing memberships, passes, taking associated fees and cashiering, food and retail sales, and similar customer service duties
General oversight of participants to ensure participant safety and compliance with appropriate policies and general information about the facility and/or events
Opens and close facilities as assigned and conduct walkthroughs for participant counts as needed
Assists with basic receptionist and clerical work including recordkeeping
Prepares and serves food such as popcorn, hotdogs, pretzels, and fountain sodas using standard formulas or following directions as assigned
Stocks supplies such as food or retail sales inventory in a safe and efficient manner
Maintains clean and orderly cashier station and performs routine cleaning tasks as assigned
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor
Performs other duties of a similar nature or level
Qualification
Required
High school diploma or equivalent (G.E.D.) preferred
Must be at least 16 years of age, preferably 18 years of age or older
Ability to work a variety of shifts including weekends and holidays
Knowledge of receptionist and customer service principles
Knowledge of cashiering and mathematical calculations
Knowledge of record keeping
Ability to learn cashiering methods and procedures
Ability to learn cash register operation
Ability to routinely demonstrate the City of Casper core values
Ability to follow all City safety rules and procedures and report all accidents/incidents immediately to supervisor
Ability to facilitate visitor and customer traffic to their appropriate destination
Ability to encourage safety protocols to all visitors and customers
Ability to respond to inquiries, complaints, and requests
Ability to maintain attention to detail in a work situation with frequent interruptions
Ability to handle multiple customers at the same time
Ability to learn general layout of facility to provide assistance to visitors and customers
Ability to organize and/or prioritize to be efficient and effective with multiple tasks
Ability to operate modern office equipment, software, and operating systems/applications
Ability to maintain a neat and professional appearance
Ability to communicate effectively
Ability to follow written and verbal instructions and direction
Ability to establish and maintain effective working relationships with those contacted in the course of work
Skill in cashiering and mathematical calculations
Skill in record keeping
Skill in conflict resolution
Skill in operation of modern office equipment, software, and operating systems/applications
Skill in operating in a courteous, knowledgeable and tactful manner with customers, staff and general public
Skill in oral communication sufficient to exchange or convey information and to receive work direction
Preferred
First Aid/CPR preferred
Six months experience in a public setting providing customer service preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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