Johnson & Johnson · 8 hours ago
Marketing Operations Manager, IFU
Danvers, Massachusetts, United States of America
Full-time
Hybrid
Senior Level
$102K/yr - $177K/yr
6+ years expJohnson & Johnson is a leader in healthcare innovation, focused on developing personalized treatments. The Marketing Operations Manager will oversee the standardization of processes for managing technical documentation and lead a team responsible for project management related to Instructions for Use (IFUs). This role involves cross-functional collaboration to ensure alignment with quality systems and project timelines.
Hospital & Health Care
Responsibilities
Accountable for ensuring IFU changes align to project timelines and Quality systems
Leads overall orchestration and prioritization of IFU projects
Maintains oversight of IFU production backlog including driving execution of production tasks, and ensuring status of projects and activities is accurate and current
Facilitate cross-functional and cross-platform projects, communications, and governance
Drives consistency and efficiency of processes and facilitates continuous improvement
Ensures all requests follow standard processes and contain required information
Facilitates communication between project originators, Product Managers, labeling experts and any other parties to clarify requirements
Maintains tracking of new, in-flight and released projects in Roadmunk tool
Provides reporting on project status including risks and actions required, escalating appropriately as needed
Works with Project Teams to align on priorities, including balancing potentially competing business objectives
Creates and coordinates production tasks, driving accountability for timely and accurate execution
May manage change request and release process for select IFU projects
As needed, supports redlining process with reviews and Quality Control (QC)
Engages with translation vendor, ensuring timely and accurate delivery of certified translations
Maintains project backlog and contributes to defining execution strategy
Hosts regular strategy and project review meetings and facilitates executive communication Supports internal operations goals including system and process improvement, strategic initiatives, stakeholder enablement, SharePoint site maintenance, etc
Drives continuous improvement in systems, process, and communications
Qualification
Required
Minimum 6 years of work experience with 5 years of experience in Operations, Product Lifecycle, or Project Management, preferably in MedTech or other regulated industry
Proficiency in Microsoft Office365, Adobe Acrobat
Experience with Project Management tools (e.g., Smartsheet, Roadmunk, or similar)
Strong communication and collaboration skills, including experience coordinating diverse cross-functional teams
Strong skills in project governance, status reporting, and risk/issue management
Tolerance and flexibility within a fast-paced environment
Attention to detail including review of written materials
Preferred
Bachelor's degree preferred
Strong understanding of labeling, technical documentation, regulatory compliance, and other product lifecycle requirements preferred; relevant experience could include Quality Systems, Document Control Operations, Sr. Tech Writers, Process Owners/Engineers
Brand Positioning Strategy
Collaborative Selling
Commercial Awareness
Content Marketing
Cross-Functional Collaboration
Customer Intelligence
Data Analysis
Developing Others
Digital Marketing Platforms
Execution Focus
Financial Analysis
Inclusive Leadership
Innovation
Leadership
Marketing Campaign Management
Operations Management
Performance Measurement
Resource Planning
Sales Promotions
Succession Planning
Team Management
Benefits
Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
This position is eligible to participate in the Company’s long-term incentive program
Vacation – 120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
10001+ employees
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Alex Gorsky
Former Chairman and CEO, Johnson & Johnson
Joaquin Duato
Chairman of the Board and Chief Executive Officer
Recent News
2025-10-07
2025-10-07
Company data provided by crunchbase