ResultsCX · 9 hours ago
Korean Bilingual Financial Support Representative - Remote
United States
Full-time
Remote
New Grad, Entry Level
$19/hr - $19/hrResultsCX is a company that values support without language barriers, and they are seeking Korean Bilingual Financial Support Agents to assist customers with account-related inquiries in both English and Korean. The role involves handling inbound and outbound calls related to member account reviews, payment assistance, and program enrollments.
Customer ServiceOutsourcingRetailService Industry
Responsibilities
Assist customers with a wide range of account-related inquiries in both English and Korean
Handle inbound and outbound calls
Conduct member account reviews and updates
Provide payment and claim assistance
Assist with account activations and new program enrollments
Address card benefit inquiries
Qualification
Required
High school diploma or GED required
Fluent in both English and Korean
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 8:30am-5pm EST, Monday through Friday
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Leadership Team
Rajesh Subramaniam
MD & CEO
Recent News
Business Wire
2025-10-31
Morningstar.com
2025-09-23
Company data provided by crunchbase