Mid American Credit Union · 12 hours ago
Special Accounts Representative (Collections)
Mid American Credit Union is a member-owned institution focused on providing quality financial services. The Special Accounts Representative will manage delinquent loan accounts, collect payments, and recover collateral while maintaining accurate records and reporting on collections activity.
BankingFinancial Services
Responsibilities
Contact delinquent accounts and negative share accounts by phone and mail; take appropriate action to have members bring accounts current
Analyze financial situation of delinquent borrowers; make recommendations for further action when other arrangements to bring the loan current are unsuccessful
Maintain accurate files and reports on all collections activity
Inform supervisor of trends in loan underwriting contributing to delinquent/charge off loans
Regularly file loan files and other collection related documents
Testify at legal proceedings as required
Qualification
Required
High School Diploma or GED required
Six months to two years of similar or related experience, including time spent in preparatory positions
Proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel)
Great attention to detail
Excellent communication skills – written and verbal
Ability to multi task
Organizational skills
Benefits
Paid vacation time, personal leave and paid holidays!
Health Benefits. Medical with HSA and FSA options, dental, and vision.
401(k) with a generous company match.
Tuition Reimbursement Program.
Company
Mid American Credit Union
Mid American Credit Union is a not-for-profit, full service financial institution serving communities throughout the Midwes