First Citizens Bank · 2 hours ago
Bank Sales & Service Representative - Southpoint (Teller)
Durham, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expFirst Citizens Bank is looking for a Sales and Service Representative to join their branch team and make a difference. This role is responsible for processing transactions and other customer service requests while supporting the sales efforts of the branch team.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Foster collaborative partnerships that deliver value for customers, prospects and colleagues
Initiate conversation to uncover sales or referral opportunities
Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs
Proactively look for ways to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities
Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures
Complete required training by established deadlines
Perform general office management duties as assigned to ensure operational efficiency
Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function
Qualification
Required
High School Diploma or GED
6 months customer service experience
Preferred
Sales
Financial literacy
Knowledge of retail banking products and services
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase