Synchrony · 9 hours ago
AVP, Digital Scrum Master
Alpharetta, GA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $130K/yr
5+ years expSynchrony is a leading financial services company, and they are seeking an AVP – Scrum Master to lead multiple Scrum and Kanban teams focused on delivering Strategic Initiatives. This role involves close collaboration with product owners, engineering teams, and business stakeholders to drive innovative solutions into production while championing Agile methodologies and managing project plans.
Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Champion and apply the Agile Manifesto, SAFe core values, Lean-Agile mindset, and SAFe principles to lead multiple high-performing, cross-functional Scrum and Kanban teams
Ensure development stories, acceptance criteria, assumptions, and related documentation are complete and timely to support development, testing, and user acceptance
Assist Product Owners in creating, communicating, and executing roadmaps; manage and track project plans to ensure on-time delivery
Communicate effectively across diverse audiences, including Sprint team members, key stakeholders, and executives
Collaborate with cross-functional teams—including architects, engineers, UX designers, and external vendors—to develop holistic roadmaps and product delivery plans
Manage all Scrum and SAFe ceremonies, including Daily Standups, Backlog Grooming, Sprint Planning and Review, Release Planning, Demos, Retrospectives, Scrum-of-Scrums, Inspect and Adapt events, and PI Planning
Maintain sprint discipline by managing process, priorities, and delivery to ensure accuracy and timeliness while shielding teams from distractions
Proactively identify and eliminate waste and impediments to optimize team performance
Work closely with Product Owners and QA teams to ensure timely testing and feedback aligned with sprint timelines
Advocate for autonomous, self-organizing, and empowered teams committed to continuous improvement
Coach teams and Product Owners to improve customer satisfaction, increase velocity and delivery predictability, enhance system performance, and support innovation, scalability, and compliance
Lead prioritization of production support issues with key stakeholders, driving continuous process improvements
Facilitate regular meetings with stakeholders and project teams to share status updates and monitor project health
Create, assess, update, and maintain Agile documentation; generate key Agile metrics reports such as velocity and burn-down charts
Serve as the Agile learning lead and coach for the team
Perform other duties and special projects as assigned
Qualification
Required
Bachelor's degree in any discipline with a minimum of 5 years of overall experience
Minimum 5+ years of IT experience
At least 5 years of experience with Jira, Agile methodologies, and other project management tools
Solid understanding of Agile concepts and familiarity with the SAFe framework
Demonstrated success owning and delivering mission-critical projects on time and within budget
Comfortable working in a fast-paced environment with cross-functional teams
Strong ability to develop and sustain collaborative relationships across IT and business stakeholders at all levels
Excellent verbal and written communication skills with the ability to tailor messaging for diverse audiences
Ability and flexibility to travel for business as required
Preferred
SAFe Agilist and SAFe Scrum Master certifications
Experience with Jira, Jira Align, and Confluence
Prior experience in Banking or FinTech industries
Leadership experience at a strategic level within cross-functional teams
Hands-on experience in Agile, Scrum Master, and project management roles
Proven capability leading Agile teams within the SAFe framework, especially in cross-functional settings
Strong business acumen and excellent decision-making skills
Self-motivated, proactive professional with the ability to prioritize multiple initiatives effectively
Ability to understand technical project requirements and effectively manage resources, vendors, and testing efforts
Self-starter with a quick learning ability, initiative, adaptability, and creative problem-solving skills
Ability to manage multiple projects and deadlines under pressure
Exceptional communication skills and a high level of motivation and initiative
Benefits
Eligible for an annual bonus based on individual and company performance
Company
Synchrony
Synchrony is a consumer financial services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-15Post Ipo Equity· $500M
2014-08-01IPO
Leadership Team
Brian Doubles
President & CEO
Raj Deol
SVP, Sam’s Club Marketing Leader
Recent News
Benzinga.com
2026-01-21
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase