Arcade · 17 hours ago
Community Manager
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$120K/yr - $150K/yr
2+ years expArcade is a company focused on empowering teams to become great storytellers through dynamic visual experiences. The Community Manager will own and grow the customer community, building relationships and turning insights into impactful stories and programs that enhance customer success.
Product DesignProduct ManagementProduct Research
Responsibilities
Identify interesting use cases, patterns, and behaviors emerging from the community
Turn insights into stories, examples, posts, or lightweight content others can learn from
Plan and run community programs and events, both virtual and in-person
Own end-to-end event strategy from ideation to execution
Drive participation through clear framing, follow-up, and personal outreach
Build and maintain genuine relationships with customers across community spaces
Be an active, thoughtful presence in conversations, responding with context and care
Balance individual customer needs with what’s best for the broader community
Share relevant community insights with Customer Success, Marketing, and Product
Take initiative to start new programs or improve existing ones without waiting for direction
Manage multiple projects at once and adjust quickly when priorities change
Qualification
Required
2-5 years in community marketing or growth roles with proven track record
Experience working directly with customers
Taste when it comes to crafting content and sharing publicly
Experience in building programs, events, or recurring initiatives at scale (0 to 1)
Good judgment in public spaces, including how and when to step in
Strong written communication and a clear, human tone
Curiosity about how people use products and learn from each other
Preferred
Superb taste when it comes to design and storytelling
Experience running large scale virtual or in-person events
Familiarity with marketing and creative software
Experience in an early-stage or fast-moving environment
Benefits
Competitive salary and meaningful equity
Unlimited PTO and sick days
401k, and top tier Health, Dental and Vision insurance
Remote work stipend and commuter benefits
Meeting light culture
Biannual company retreats
Latest productivity software such as Notion, Linear and Superhuman
A team that values diversity and inclusion
Company
Arcade
Arcade allows its users to create interactive bits of their product that they can share on their website, blog, or social media.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21.5MKey Investors
Kleiner PerkinsJoanne ChenUpfront Ventures
2024-11-21Series A· $14M
2022-09-21Seed· $5M
2022-01-11Seed· $2.5M
Leadership Team
Caroline Clark
CEO & Co-Founder
Recent News
BusinessCloud
2025-10-28
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2025-10-23
Company data provided by crunchbase